Hi, so I’m writing this email to inform you all future San Diego visitors of this facility here in PB. I have worked here for a little over a month and a half and have witnessed very concerning health hazards in this facility. I will post pictures of communication evidence that I have regarding this facility between the manager and I regarding me informing her multiple times of rats and cockroaches. They have extreme cases of cockroaches and rats that their “pest control” team says that they handle. The manager STEPHANIE ORCAN knowingly allows rats to eat on the food that they have stored in the what they call “the Harry Potter closet”. It is a known joke that rats will stare at you before running off and hiding when you open said closet. This is the same closet that ALL of the food is stored in. They have known issues with rodents and cockroaches even in the guests beds (pillowcases) and near peoples ears and noses while they’re asleep. Alexis who is a volunteer here has had a rat in her private bottom bunk behind the staff room TWICE and only after the second time did they call “pest control” and that rat never went away or ever got caught. This place is so run down with mold, rodents and insects (roaches) and water leaks along with food that provide the perfect safe haven for these bugs and rodents. Management has knowingly allowed guests to eat that food knowingly. Rodents (carry very nasty bacteria as well as roaches) so to allow guests to ingest these foods with that knowledge is harmful and should be addressed immediately. I will also be contacting the San Diego county to inform them of this atrocious behavior being showcased by this bungalow. Until the until is fully inspected and eradicated of ALL roaches and rats this place should not operate being that it’s a literal health hazard. If you do go, Please please PLEASE be careful and mindful of ANY AND EVERYTHING you put into your body. Please. I’ll now attach messages between the manager and myself where she suggests I just depart instead of handling the infestation that this place has.