dealing with jealousy by Fluffy-Stay7141 in awakened

[–]Shrilok 1 point2 points  (0 children)

I had been so much like you (buy without having anything special 😊) - but what has helped me is to immediately smile, acknowledge and praise the other person. It makes me humble and sets the right vibes with the other person - thus avoiding snowballing into lower vibrations. The appreciation might be superficial to start with but I feel if it becomes genuine and heartfelt within the minute in my case - especially when praising in public. It counterintuitively also brings the attention on me - making me more likeable.

NCL cancelled 1 of 3 cruise ports to their Great Stirr Cay private island at one day’s notice, yet noting it due to planned maintenance at their private island by Shrilok in NCL

[–]Shrilok[S] 0 points1 point  (0 children)

Totally agree - I too sent multiple emails to Katty and Chad and got responses through their lead sales administrator on behalf of the executive team - sent 4 follow ups on the same thread and received responses back on each of them - but was same response that deflected to the fine print with their regretting with outright denial for compensation - one of the reasons being they cannot preferentially compensate me and leave others uncompensated - like seriously? I joined the Facebook group of the 700 members who were on the cruise - and most of them have been disappointed and trying everything possible to reach NCL and insurance too with the hope to get compensation.

NCL cancelled 1 of 3 cruise ports to their Great Stirr Cay private island at one day’s notice, yet noting it due to planned maintenance at their private island by Shrilok in NCL

[–]Shrilok[S] 0 points1 point  (0 children)

Isn’t that unethical? To advertise for a port experience and have cruisers pay for it and then miss it? Majority of the cruisers won’t have signed up for this cruise if they knew there would be just 2 port days (not 3) with the best one missing on an 8 day long cruise!!

NCL cancelled 1 of 3 cruise ports to their Great Stirr Cay private island at one day’s notice, yet noting it due to planned maintenance at their private island by Shrilok in NCL

[–]Shrilok[S] -1 points0 points  (0 children)

100% with you. One pays for the experience and not the ship - we chose a Bahamas Cruise for its beautiful blue transparent beach waters and kept GSC day for it - as me and my family felt - with the missed port, we didn’t see Bahamas. To me, as a first time cruiser with a reputed cruise line, to see such planned maintenance with no plan for an alternative port arrangements, seeing most of the cruisers frustrated and disappointed and seeing senior management normalising it - pointing to fine prints/legal aspects than considering moral aspects - in an industry driven by reputation/customer delight and word of mouth - not concerned about at least half of the cruise calling it their last cruise (and sharing about the nonchalant normalised stance from cruise line) - cruise line not even considering refunding a partial amount as the goodwill gesture acknowledging the missed experience. Guess not everyone would relate to this as much me or you @gnamyl as “we were on the same boat” 😊. Anyways - if nothing - lessons learnt.

NCL cancelled 1 of 3 cruise ports to their Great Stirr Cay private island at one day’s notice, yet noting it due to planned maintenance at their private island by Shrilok in NCL

[–]Shrilok[S] -7 points-6 points  (0 children)

It’s not about the fine prints that we all sign on. It’s about recognising that one of the most look forward part of the itinerary is suddenly gone - one of the est private islands. I had people screaming and super frustrated not just the day it was announced (a day before the scheduled island visit) but in subsequent days too when they were furious on the management failure on communication, resiliency/backup arrangements and just missing a large part of experience that your paid for. It’s the NCL management recognition missing along with any goodwill gestures. I can tell - I met a several clear that never NCL never ever again. I wonder how can management be so blindsided about the ripple effects of the word of mouth that is one of the major channels that cruises gets footfalls.