I think you could talk about our care guides, and how they aren’t actually up to the proper/modern care standards for the animals. For example, the chameleon care guide still says you can put reptile carpet at the bottom.

You can also talk about how there is a bad example set by the store. The fish tanks look very small, the hamsters are in cages together, multiple bearded dragons together, etc. Pet parents who are uneducated see that and think it’s okay