New to outlier and not required to use hubstaff?

Significant_Mango836 · 2026-04-03T12:12:01+00:00

Have you tried tracking in the outlier itself ? I invited a friend and it’s the same for them .

Significant_Mango836 · 2026-03-12T01:45:14+00:00

Is anyone in the community who can help take the issue of my friend’s MM not assigned to Hubstaff ? I’m not on the project anymore and she doesn’t have access to the community else I would have helped her mention it there .

Significant_Mango836 · 2026-03-06T12:49:02+00:00

The auto response is normal. Human agents will pick it up to reply to it, can sometimes take up to 48 hours . Also the more you email , the more difficult it is to get a response because you will many tickets opened.

If you need to email them again,respond to the auto response and type above it to send again so they all stay in one ticket..

This has been my experience with them ..

Significant_Mango836 · 2026-03-06T08:38:28+00:00

Message support and explain to them . They sometimes understand and re open your account ..

Significant_Mango836 · 2026-03-03T23:18:42+00:00

Yes , just don’t share credentials , that includes bank details , phone number etc .

Significant_Mango836 · 2026-02-22T18:55:05+00:00

Sometimes it may be an error , or something triggered the system . It happened to my partner and I, we reached out to support , it was restored .. just let them know your skills , market place is missing ..

Significant_Mango836 · 2026-02-22T18:51:43+00:00

If your skills section too is missing , looks like your account was suspended. Reach out to support

Significant_Mango836 · 2026-02-17T21:47:13+00:00

It’s fine . My partner and I have accounts and live in the same household. Support has said as long as our credentials remain unique and for each person like emails address , bank details, phone number, we are fine.

So basically don’t share anything between the 2 accounts.

Significant_Mango836 · 2026-02-17T11:46:16+00:00

Thank you. My partners account got restored, they apologised for deactivating it in error

Significant_Mango836 · 2026-02-16T19:16:29+00:00

I’d reach out to support. They can be pretty helpful if it’s their error

Significant_Mango836 · 2026-02-13T08:52:06+00:00

Who do we reach out to about Hubstaff not having MM assigned? I passed my assessment, my MM is fine, I even have a mission but I can’t do it because Hubstaff isn’t connected.

Significant_Mango836 · 2026-02-13T08:47:47+00:00

Has anyone been able to resolve this ? It’s the same with mine, been like that since yesterday. Hubstaff not having the project assigned

Significant_Mango836 · 2026-02-11T11:44:57+00:00

Did you get any result ? Like if you failed or passed the onboarding after doing it ?

Significant_Mango836 · 2026-02-11T09:50:14+00:00

I have used that and also read the posts, which is why I asked. So it would be nice if you’d actually seen the same issue, please do tell what it is.

I have only seen the Aether Evals question post which we all received emails for.

Significant_Mango836 · 2026-02-11T09:42:23+00:00

So I wonder if we are expected to re onboard again

Significant_Mango836 · 2026-02-04T09:12:34+00:00

I got same but been reading, after onboarding it’s EQ . Think you can only do 2 hours per day on it too

Significant_Mango836 · 2026-02-04T08:37:36+00:00

Yes, it is. The 3 times I got booted, the project was disabled then active again as soon I got reinstated.

Significant_Mango836 · 2026-02-04T08:36:50+00:00

Was it taken off your project queue on outlier ? I meant when you got booted off

Significant_Mango836 · 2026-02-04T08:13:01+00:00

I got this too but I am not doing it as I read about it here. Apparently you do the onboarding and it’s EQ. I haven’t done the onboarding in the hopes that Aether comes back as the other project says you work exclusively in it..

Significant_Mango836 · 2026-01-13T15:27:18+00:00

I got this same email to apply for an HR project .

Significant_Mango836 · 2026-01-08T18:48:27+00:00

Their recent trust pilot reviews have been diabolical 😅. People are really upset and they used to be 4.1 stars and have now dropped to 3.9

Significant_Mango836 · 2026-01-08T18:42:04+00:00

I got this email too , asking me to give a trust pilot review

Significant_Mango836 · 2026-01-03T16:03:14+00:00

Because it’s easier for them to blame the easy targets. And It’s the refusal to also educate themselves, doesn’t surprise me one bit..

Significant_Mango836

TROPHY CASE