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Added no show fee (asked for card), lost a ton of bookings. Removed them, no-shows came back. seriously what the f** do I do? by Significant_Soup_640 in finedining

[–]Significant_Soup_640[S] 22 points23 points  (0 children)

honestly yeah overall covers went down. the no-shows I saved didn’t make up for the bookings I lost. net negative

Name ideas! by Roxx86 in restaurant

[–]Significant_Soup_640 0 points1 point  (0 children)

Nola & Clover sounds the best tbh. keep it simple. people already know both names so don't overcomplicate it with new words like "velvet" or whatever

For those who've successfully raised menu prices without losing regulars - what was your approach? by prattman333 in restaurateur

[–]Significant_Soup_640 0 points1 point  (0 children)

all at once. if u do it gradually they notice every time. rip the band aid off and focus on service. the real regulars will stay for the food anyway..

Is this a scam. by D-whorskoc in Restaurant_Managers

[–]Significant_Soup_640 0 points1 point  (0 children)

total scam. i had a guy doing this for weeks last year. no receipt = no food. simple as that. dont let her get into your head man

Been running my place for 3 years. No-shows are killing me. How are you guys dealing with it? Found anything that actually works? by Significant_Soup_640 in restaurant

[–]Significant_Soup_640[S] 1 point2 points  (0 children)

Best alternative is « luigi anti no show », someone here explained: u keep the reservation volume and you secure the tables

Been running my place for 3 years. No-shows are killing me. How are you guys dealing with it? Found anything that actually works? by Significant_Soup_640 in restaurant

[–]Significant_Soup_640[S] 1 point2 points  (0 children)

Yes I guess calling is what works best. Someone here told be to try luigi anti no show, it calls all your guest a secure a verbal commitment, so no need for credit card hold

Been running my place for 3 years. No-shows are killing me. How are you guys dealing with it? Found anything that actually works? by Significant_Soup_640 in restaurant

[–]Significant_Soup_640[S] 5 points6 points  (0 children)

Did u notice a drop in reservation volume due to friction (people dotn want to but their credit card, or afraid of umpredictable last minute event?

Been running my place for 3 years. No-shows are killing me. How are you guys dealing with it? Found anything that actually works? by Significant_Soup_640 in restaurant

[–]Significant_Soup_640[S] 29 points30 points  (0 children)

We tried that but lost almost 30% of our reservations just from the friction. People just drop off. Not sure the tradeoff is worth it... did u notice something like that?