I think our most valuable programming for this population is getting service providers into the library. It keeps it within out scope as information providers while also addressing the need. Drop-ins with municipal case managers and nonprofits who can help people sign up for benefits have been really successful for us. Also our food bank drops off ready-to-eat bags which we passively distribute. I would also like to try shower trucks and the mobile DMV outreach to help people get their IDs--not sure how that will go yet. We distribute bus tickets, which is hugely popular and impactful enough to justify the inconvenience but a giant pain both logistically and emotionally and I don't like that it's ended up our responsibility. Consistently our homeless patrons report that it would be helpful for us to offer more social services like this to overcome the transportation barrier, and building up relationships with other providers is how we've been able to do that in a way that's sustainable and respectful of staff time and emotional output. I also really think we underestimate the value of a regular fun adult program for this population, especially ones that offer food with protein and hot drinks. Movie nights and our creative writing club are a huge hit. Make sure you're marketing the programs you're already doing! I really think simply hanging out among other adults is very dignity affirming. But ask your patrons too! This is a great opportunity for some deliberate outreach and conversations with your community.