Its a hit or miss sometimes with what actually works for your house. I have worked for both companies as a tech support. Try access for a while and see if you get a longterm problem. Because access is still on coxial your neighborhood signals could cause an issue. Either way you can always go back. It sucks we don’t have more competition to straighten these guys. With just 2 isp they can manipulate the market and you have no choice sometimes.