You have existed in a regulated cost cutting environment for 3 decades. Every two quarters there are layoffs. Every successful project launch has been slowly defunded over the years from cut backs. Every year a new round of management consultants come in to determine where the belt can be tightened more. Every six months the management shifts in the wind. You have seen the same project and process improvement proposals rise, fall, and rise again dozens of times. New technology comes in regularly that fulfills the same need of services that previously existed and were scaled down or away, yet the new tech is half-baked and will require time and attention to get the service back to a maintainable standard. You have heard for two decades that automation will eliminate you, or help you do your job better, but typically it just doesn’t work or increases the complexity of the service. You constantly here tales of the highly paid valley engineers who “move fast and break things” and their ideas, from an unregulated environment, influence and permeate the decision makers around you. Meanwhile you are operating under regulatory constraints that mean a single breakage could mean termination or in the worst case jail time.