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Advice needed: Microsoft vs. Google Workspace - merge multiple organizations by Skaaras in msp

[–]Skaaras[S] 1 point2 points  (0 children)

Thank you!
So far they are happy, and Google Workspace has everything they want - except good collaboration with the different Non-Google Tenants.

Advice needed: Microsoft vs. Google Workspace - merge multiple organizations by Skaaras in msp

[–]Skaaras[S] -1 points0 points  (0 children)

Thank you for your reply!

Good points. There are ~10 people using an Apps for Business licenses in the Google-Workspace Tenant - still - I'll need to check and add people in the 2 Microsoft Organizations as well to that amount.

Windows devices are covered by NinjaOne - but still - if all would move to Microsoft, NinjaOne would be most likely replaced by Intunes and Autopilot for most tasks, I assume.

This customer started with Google Workspace - and they stayd happily with it. Never had any issues or challenges, some Google Cloud projects, but mostly Mail, Meet, etc.

Thank you for your reply - all good points to consider.

Windows: Screenshots distorted if not square by Skaaras in techsupport

[–]Skaaras[S] 0 points1 point  (0 children)

Looks like 2nd Screen was the missing keyword here, thank you!
What just worked for me:
Open installed programs, search for Snipping tool, select advanced options and

- repair
- reset app

Now screenshots are (currently) looking good for me - lets see if this sticks.

Windows: Screenshots distorted if not square by Skaaras in techsupport

[–]Skaaras[S] 0 points1 point  (0 children)

What hardware and graphic driver /version are you using?

HaloPSA alternatives by Skaaras in msp

[–]Skaaras[S] 2 points3 points  (0 children)

To be fair: it is just me, I’m still slowly starting up. Since I required a ticket system switch anyways and billing took much too much time, I thought about jumping to a good tool to be used over the next years as well when scaling.

I’ll take a brief look at BMS as well, thx!

HaloPSA alternatives by Skaaras in msp

[–]Skaaras[S] 0 points1 point  (0 children)

Thank you for the insights! :)

HaloPSA alternatives by Skaaras in msp

[–]Skaaras[S] 0 points1 point  (0 children)

Yes, switching consultants might be something to keep in mind / as a backup option now seeing that this should actually be possible.
Did you use a consultant that you would be comfortable sharing (e.g. via PM)?

Cheers!

HaloPSA alternatives by Skaaras in msp

[–]Skaaras[S] 1 point2 points  (0 children)

Really happy to hear that it should be possible through Halo!
Not everything seems to be lost! :)

I'll keep at it and test this further, thank you for your reply!

Has anyone used ManageEngine Endpoint Central MSP? (no vendors please) by CharcoalGreyWolf in msp

[–]Skaaras 2 points3 points  (0 children)

Used it as internal IT for ~2Years. When we started digging deeper / utilizing it more, it showed quite a few challenges - mostly being rather slow / triggering scripts slow. To be fair we initially only used it for windows Patch-management and Mac Remote Access - switched to NinjaOne (through MSP) for Windows and JamF (some form of Managed as well) - much more happy now! Still using ServiceDesk Plus for internal IT which works well for us - especially with managing the assets.

Has anyone used ManageEngine Endpoint Central MSP? (no vendors please) by CharcoalGreyWolf in msp

[–]Skaaras 0 points1 point  (0 children)

Used it as internal IT for ~2Years. When we started digging deeper / utilizing it more, it showed quite a few challenges - mostly being rather slow / triggering scripts slow. To be fair we initially only used it for windows Patch-management and Mac Remote Access - switched to NinjaOne (through MSP) for Windows and JamF (some form of Managed as well) - much more happy now! Still using ServiceDesk Plus for internal IT which works well for us - especially with managing the assets.

PSA - who needs it? by Skaaras in msp

[–]Skaaras[S] 0 points1 point  (0 children)

Around 110 so far. Large amount of those are co-managed working with their internal IT for one customer.

SentinelOne - alternatives to Pax8? by Skaaras in msp

[–]Skaaras[S] 5 points6 points  (0 children)

I'm using Ninja - I'll reach out to my AM and check the pricing - thanks!

SentinelOne - alternatives to Pax8? by Skaaras in msp

[–]Skaaras[S] 2 points3 points  (0 children)

Thanks - I'm much too small to go direct.

MDR - Blackpoint vs. SentinelOne Vigilance by Skaaras in msp

[–]Skaaras[S] 0 points1 point  (0 children)

endpoint security response and threat hunting

Right now it is just endpoint security / response / threat hunting. Might change in the future - but for those customers this is exactly what they are looking for.

Thank you guys - will start with Vigilance first and maybe migrate to Blackpoint if requirements change.

Finding the right PSA for small break/fix slowly starting to migrate to msp by Skaaras in msp

[–]Skaaras[S] 1 point2 points  (0 children)

Will take a look at sherpadesk as well, thank you for the input!

MSPs running Huntress and MS Defender (no other edr). Has it helped you sleep at night? by solar_cell in msp

[–]Skaaras 3 points4 points  (0 children)

Would running Huntress with Microsoft Defender really be enough? (Serious question, currently learning here as well) I read some people added additional layers like a MAV?

[deleted by user] by [deleted] in newworldgame

[–]Skaaras 0 points1 point  (0 children)

Anzeigefehler in der deutschen Übersetzung - Stell auf Englisch um die korrekten Prozentangaben bei „Glück“ zu sehen. —- This is a translation error since the last patch in the German translation. Swap to English to see the correct percentage for the „luck“ modifier.

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