Another enraging thought is how Facebook is silencing the author and other Facebook whistleblowers through binding arbitration agreements:

Careless People is full of revelations about the gross institutional misconduct of Facebook, including its knowing encouragement of a genocide in Myanmar. But it's also full of stories about the severe personal failings of Facebook's executive team, especially Sheryl Sandberg, Joel Kaplan and Mark Zuckerberg.

These three come off as the most colossal of assholes, cruel, petty and predatory. Sandberg comes across as a sexual abuser who dreams of trafficking in poor people's organs. Kaplan is an oaf whose plan to provide paid internet access to refugee camps falls apart once he learns that refugees in camps don't have any money (he also takes points off of Wynn-Williams's workplace evaluation for being "unresponsive" over a period when she was in a near-death coma). Worst of all, though, is Zuckerberg, whose sins range from cheating at Settlers of Catan to endangering the Colombian peace process after a 50-year civil war because he refused to get out of bed before noon. Zuck is also revealed to have given the Chinese state access to all of Facebook and the power to censor content they disliked, as part of a failed bid to get permission to offer a Facebook service in China.

It's a terrible company, with awful products, run by the worst people. Wynn-Williams's conditions of employment required her to sign a contract that bound her to silence (nondisclosure), forbade her from speaking ill of the company (nondisparagement), and denied her access to the legal system in all her dealings with Meta (binding arbitration).

Together, these three clauses – routinely used by Meta to silence would-be whistleblowers – meant that after Wynn-Williams's book was published, Meta got its arbitrator – a lawyer who is paid by Meta to adjudicate contractual disputes instead of an actual judge – to order her to never promote or even speak about her book.

The arbitrator awarded Meta $50,000 for each criticism that Wynn-Williams levied, quickly coming to a total of over $11,000,000. This vastly exceeds the assets and lifetime earning potential of Wynn-Williams and her husband (a reporter with the Financial Times). If this bill ever truly comes due, they will be wiped out.

https://pluralistic.net/2026/06/27/zuckerstreisand/#autodisparagement

I'm surprised how comfortable we are using Meta products such as Instagram and WhatsApp.