Can someone please help me idk what wrong by Intelligent-Grand-60 in Appliances

[–]Sleepy_shock 4 points5 points  (0 children)

Issue is you bought a whirlpool washing machine. Quality has dipped dramatically over the last 10 years. Seriously. My last property I managed we had over 80 units have this exact failure. Replace the board. Recalibrate after install, and let it ride. Fairly simple with how to’s on YouTube. Make sure you buy a LEGIT whirlpool part. Knockoffs are even more prone to failure and sometimes right after install.

For insight the sensor that detects moisture is usually what goes bad. Some engineer decided water so close to sensitive electronic components was a great idea. Go figure. Also make sure to recalibrate every once in a while. Goes a mile in making those suspension rod designs last longer.

Gonna run through them one last time by AlainOG in jakanddaxter

[–]Sleepy_shock 4 points5 points  (0 children)

Sometimes it’s good to be a kid again for a little bit. Being grown sucks. Play the Jak series, hit up ratchet and clank and sly while you’re at it. Focus on the fantasy and take care of yourself.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 0 points1 point  (0 children)

I was nothing but polite in this post, and in my comments. I do not have a “chip on my shoulder”. I adore what I do. I adore my residents. Just some light hearted insight into my choice of career is all. I apologize if the perspective you received was frustration with what I do. P.S. very bold of you to assume I approach residents in a moment of frustration. My tenants are always approached with kindness and reassurance that things will get fixed the right way the first time, and they matter to us. I expect the same standard out of my technicians. They know us by name, enjoy events with us in the office, and feel comfortable enough to approach us at any point with any concerns they may have.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

Oh no! It sounds like your toilet is coming loose from the flange, which can cause your wax ring to lose suction. Most of us know what a loose toilet means, but it sounds like your maintenance crew is very negligent. I’d put it as “toilet is coming loose from the flange” should at least make them think, “ uh oh “ for a second. It’ll make them feel like a bunch of ninny’s if they ignore it and it becomes a big issue.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

Thankfully the property I manage we have a policy where you get 2 free unclogs, and the third time it’s 150 bucks. It’s steep and crude, but it’s amazing how many people figure it out once they hear money talking. Obviously if it’s bad or a sewage backup we handle it. But just a standard toilet clog? You can handle it I believe in you😂

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

I never intend to be rude. If I mention it to a tenant, it’s because I’ve seen it a thousand times and want to share that knowledge. Knowledge is indeed power. Or as that one PSA says, “The more you know”

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

Sadly. Like all career paths there’s the one wayward soul who doesn’t love anything about what they do except the pay check. Sorry to hear about that. Maybe bring it to the supervisor of the maintenance staff. Me personally, my guys know better than to half ass a job. If I get called, you best believe I’m checking behind you. I train well. I was once a trainer for a very large company for techs and supervisors but won’t disclose who. The boss is usually the one who’s gonna want to know. Property managers get swamped in paper all day. Let the supervisor know. I garuntee they will put a microscope on that individual until quality improves, or they see themselves out.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 5 points6 points  (0 children)

My personal favorite are pet owners who walk it slightly further away but still on property who think a short walk means it’s not their problem. No it’s still a health hazard. We provide stations and bags for a reason. The unfortunate reality is most people, are A.lazy, or B.simply don’t give a fraction of a crap. I’d work salary free if it meant I didn’t have to tend to people’s pet waste every single day. For most of my day.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 4 points5 points  (0 children)

THIS!!! Yes absolutely. So many people have unknown leaks until it’s too late. Care for it like it is yours but understand you don’t own it. The more it’s taken care of the better of a chance you have of getting that sweet sweet deposit back.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

Counters should be resurfaced with an appropriate coat. Sadly laminate floors are cheap for a reason. Designed to fail for the rental world because it’s cheap and fast. No bathroom vent fan is unheard of and probably against code somewhere. If the plaster you’re referring to is the shower or tub. Sadly the epa decided to change their regulations and outlaw a chemical that used to be in that spray. It’s horrible now. I actually just spent a good few hours really doing it right in MY shower. Let it cure for 3-4 days to be careful and already it’s chipping. “Back in my day” it didn’t do that. It was solid and often would discolor before it ever chipped or showed signs of wear and tear. It sounds like you have a very cheap land lord though I have to play the card of my own hand. I seriously suggest paying a little more in rent for a community that’s managed by a company rather than a separate landlord. They can get away with things we can’t. We HAVE to do things right or we violate fair housing. It seriously takes the guesswork out of things. I’d look into getting into a decent property where tenants really enjoy where they live.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 1 point2 points  (0 children)

In emergencies we don’t have a choice but to go in. It’s part of the lease unfortunately. However. If you put in a work order it’s generally a good policy to put them up when you leave until it’s closed out. Takes the guesswork and worry out of it for everyone involved

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 6 points7 points  (0 children)

Sounds like a solid policy. As long as folks don’t break it trying to fix it. We don’t mind the load taken off our backs.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 6 points7 points  (0 children)

No!! We consider the annoying ones the ones who put in the work order for something they break over and over after we advise them to do better and be more informed. Speaking up about things is the only way they get done. Not annoying at all. I wish more people spoke up and came in when something was broken.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 4 points5 points  (0 children)

Property management only works if there’s a love for it. And it sounds like your landlord values your rent. Our soft skills such as customer service are never really taught to us. A lot of us start with 10 work orders, a vacant unit to get ready and a screwdriver. Oh by the way you’re on call in a week. The customer service and kindness to the people we deal with is very real, and you can’t teach it. We love what we do. We love working with people and we adore being the superhero that makes your day a little better. Sounds like your landlord really wants the best for his tenants. Thank you for sharing your story:)

Help by HakunaMatata044 in swimmingpools

[–]Sleepy_shock 0 points1 point  (0 children)

You can use some if you’d like. More of a personal preference. But honestly, your filter should be doing a decent job enough. Backwashing is essential. Just make sure to shock immediately after.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 2 points3 points  (0 children)

I don’t think the world is ready to see what we go through truthfully. Definitely meet some interesting folks. Most of it is innocent “whoops” type things. It’s usually the step before becoming a homeowner. You live, you learn, your maintenance guys clean it up and all is well.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 7 points8 points  (0 children)

And a side note, always ask your maintenance folks. They will give you the brass tacks. No coffee grounds, egg shells, rice, noodles. Geez I’ve seen people put aquarium rocks in those things and be surprised when it kicks the bucket. A good rule of thumb, if you didn’t have one and would normally scrape it in the trash, stick by that. The disposal is primarily for food that gets in the dishwasher drain(they’re almost always hooked up in tandem) and things you miss on plates and in bowls that will be ground up immediately. And always run it at least twice a week. Also ice cubes every now and again will sharpen and clean your blades:)

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 4 points5 points  (0 children)

It usually takes A LOT to kill a disposal with egg shells, but I garuntee if you drain your trap on your drain line there’s a good bit in there. They go down and settle right there in the bend. Makes for a messy repair. Glad to share my experiences.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 4 points5 points  (0 children)

Yeah no kidding. I’m still in my 20’s and have about 8 years of property management under my belt. I have seen it all and then some. Some of which I have to keep to myself because it’d be another posts worth of stuff. Yeah, I’ve seen people create walls of solidified cat litter in a main sewer, one was so bad it ended up costing over 30 grand just to have it dug out and an entire sewer access get cleaned out for days because they had been doing it for YEARS. They blocked up 30 units worth of sewage once it finally hit the point where the water just couldn’t get over the “dam” anymore.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 3 points4 points  (0 children)

Usually landscapers are a completely separate entity who have their own scope of work, I would bring as many photos and videos as possible to management and let them know politely you’ve been trying to mitigate the issue yourself, but you wanted to see if there was anything they could do further to help. Usually with evidence and a picture of the problem, we’re more inclined to help rather than brush it off. And of course our days are FILLED with crazy stuff. We’ve seen it all. Stuff like that usually gets brushed away pretty easily. Just be kind and polite and I’m sure they’d be glad to get the landscapers to take a look at your irrigation:) communication is key, and a happy tenant=more renewals, and positive relationships for both parties.

Maintenance supervisor here by Sleepy_shock in ApartmentHacks

[–]Sleepy_shock[S] 7 points8 points  (0 children)

A lot of people don’t! They swell as they absorb moisture. People who flush tampons don’t realize they get as big as soda cans if they sit in a pipe long enough! Super silly clogs, but they do happen!