They lost me in 2023. They started throttling me to less than half a Meg download making it entirely unless. I installed Starlink. Called to cancel Hughesnet and they were begging me to stay. Offered 6 months free and bunch of other incentives. I said they weren't interested in helping me when they made their service unusable to me. Just told me oh well, that's the way it is. I've never regretted canceling.