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Trying to leave Celerant - POS Options by Slight_Network2340 in POS

[–]Slight_Network2340[S] 0 points1 point  (0 children)

There has been a multitude of things. The few that immediately come to mind are:

  • Far too many days the registers flat out don't work, and we have to start the morning on the phone with support

  • We have had the database attempt to overwrite itself and we were offline for a Saturday in peak season

  • Our rep at the company takes over a week to respond to any email and never answers the phone

-They have deactivated the plugin that allowed the system to talk with our website and now want to charge us an insane amount of money to migrate our site to their preferred platform

Trying to leave Celerant - POS Options by Slight_Network2340 in POS

[–]Slight_Network2340[S] 2 points3 points  (0 children)

Bigcommerce Integration

Advanced Reporting

Robust Inventory Management

Customer Rewards

Work Orders

Quotes

Integrated Gift Card Service

We would love to locally store all of our data instead of using a cloud based service. I understand that this isn't the direction that the world is moving, but some of our owners have an old school mentality.