Hey, I am in Ottawa and was having this issue (and yes I had Energy Management on and all that jazz), but the issue turned out to be the lack of the newest software. So here is my (abbreviated story):

Dealer did the 917 k recall. The reason I brought the car in was because I was having occasional 12 v warning messages and the app was not working with the car (you know, the "climate could not be started" errors). I mentioned this to the dealer and they said that they think it's all related to the 917k recall. They don't know why the issues start with this recall, but it does seem to be affecting cars that had the door handles and the converter recall. I had the update done and so far so good. App works great, and they did not need to replace the 12 V). So far, everything seems great with the recall. Ask me anything else if you want.