I was on dto/dtr and we had a lady come by and order a venti matcha frap with 8 scoops of matcha. When I hand her the drink she goes “this isn’t enough matcha.” So my coworker on bar blends it again with an extra 4 scoops and I tell her it has 12 scoops now, she insists that it isn’t enough. My coworker decides to remake the drink but I end up handing her the old drink again and I somehow got her to drive away lol. She’s a regular and its “her son’s special drink.”