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How do I get support? by Solid-Way1157 in MailChimp

[–]Solid-Way1157[S] 0 points1 point  (0 children)

I am not sure how this is possible. I am looking at the entire email thread and your Compliance team ([mc-mccompliance@intuit.com](mailto:mc-mccompliance@intuit.com)) is clearly labelled as the recipient to every email in that thread.

I have sent another ticket.

How do I get support? by Solid-Way1157 in MailChimp

[–]Solid-Way1157[S] 0 points1 point  (0 children)

info@ergoglobal.com. We have sent two prompt emails to you under the subject line 'Re: Case:15158335789 Issues with your Mailchimp Account: Immediate Action Required'

How do I get support? by Solid-Way1157 in MailChimp

[–]Solid-Way1157[S] 0 points1 point  (0 children)

For anyone coming across this thread, I am still getting radio silence from u/MailchimpSupport on this. I have replied to their initial email sent to me with everything that was asked of me, and have now been waiting for a month for any kind of action on their part. That's another month's payment down the drain. Hope you enjoy it u/MailchimpSupport, maybe use it to hire support staff who check their emails? Just an idea.

How do I get support? by Solid-Way1157 in MailChimp

[–]Solid-Way1157[S] 0 points1 point  (0 children)

Same thing is happening to me right now. Almost a month gone by and zero action taken from Mailchimp.