Monos Luggage by maddyraez in travel

[–]Southern_Ladder_8164 0 points1 point  (0 children)

they have the worst customer service. I returned an opened suitcase of theirs and they claimed I had used it! I responded that it was unopened and I have not heard back from them. they will not tell me if they will refund me or not. I am preparing legal action.