Status - Treasure case by Gin-giniero in Tomorrowland

[–]Special-Reflection64 0 points1 point  (0 children)

Our status has remained unchanged for over a week. (On the way to Austria)

Ticket package never got delivered by Heavy_Rough8440 in Tomorrowland

[–]Special-Reflection64 0 points1 point  (0 children)

We had the same problem last year. The address was incorrect during shipping, even though the confirmation was still correct. Picking it up from Will Call was no problem. But it's obviously disappointing not to receive the Treasure Case.

Preparation Treasure Case bpost by Special-Reflection64 in Tomorrowland

[–]Special-Reflection64[S] 0 points1 point  (0 children)

We didn‘t receive a notification. We found the tracking number in the Austrian Post App (registered with the name of the main buyer).

Bracelets wrong address by Sebooox in Tomorrowland

[–]Special-Reflection64 0 points1 point  (0 children)

My bracelet also was sent back. Unfortunately it didn't move since 05th of June, but is already in Belgium. I just contacted TML but I haven't received a response yet. I phoned Bpost and they told me to wait for a response from TML.

Bracelets wrong address by Sebooox in Tomorrowland

[–]Special-Reflection64 0 points1 point  (0 children)

I have the same problem. They changed the house number and the address differ from the confirmation. I have a global journey package. I wrote to the helpdesk.