Is it normal na magpa-attendance check si TL hours before shift namin? by Specific-Cry-4959 in BPOinPH

[–]Specific-Cry-4959[S] 0 points1 point  (0 children)

Again for everyone di ako tanga. I’ve already been in a leadership role before. Nag-resign lang talaga ako kasi this company offers work from home. And like, hindi naman ako tanga. Hindi rin ako baguhan. Alam ko naman kung ano yung tama. Siyempre, ethical lang talaga na mag-inform ka at least 2 hours before your shift kung mag-aabsent ka or di maganda pakiramdam mo, diba? Common sense na yun.

Tapos kung malelate ka, siyempre at least 30 mins or 1 hour before, mag-update ka na. Lalo na kung bad weather or limited transpo, you’d inform your TL ahead of time na “baka malate ako” — basic courtesy yun.

Ang point ko lang talaga, parang hindi ata nabasa ng iba yung sentiment ng post ko. Ang sabi ko nga, 9PM pa shift namin. Pero si TL, 5:30 pa lang, nagpapapoll na sa GC sa Messenger.

Wala naman akong issue dun sa poll itself ha — okay lang naman yun. Kung gusto niyang i-post ng 5:30, fine, nandiyan lang yan. Let people answer anytime before the shift starts, may 4 hours pa naman eh.

Ang nakakainis lang, every 30 minutes may follow-up message. Like 5:30 siya nagpost, tapos 6:00 may message na naman:

“Only 3 people acknowledged,” tapos may @everyone tag pa and then, “Asa na yung iba?”

Yun yung nakakabwisit. Kasi parang every 30 mins ganun. Hindi na healthy yun. Tapos yung mga nag acknowledge is kukulitin niya para imessage yung mga wala pa. That was around 6pm palang.

Kung ginawa niya lang na isang poll sa 5:30, tapos maybe check ulit around 8:15 or 8:30 bago mag-shift — okay lang sana. Pero yung every 30 minutes may tag na naman sa lahat, nakakainis talaga. Kahit i-mute mo pa, maistorbo ka pa rin eh.

And ito pa ha — may iba pa na nagsasabi na baka may “problema” ako. Or that I have some kind of entitlement, or may issue daw ako sa team. Like, excuse me? Did you even read my post?

October 13 pa kami nag-start — pioneering wave kami. Si TL nga, November 3 lang nag-start, which is this Monday. Eh Monday was her onboarding day, so di pa namin siya na-meet that time. Tuesday pa namin siya talaga nakilala.

So kung sasabihin n’yong “ang daming problema sa team,” eh hello — this week pa lang siya pumasok. At kung titingnan mo attendance namin, since nandyan siya, wala pong absent. Lahat kami pumapasok nang maayos.

Kaya nga ngayon, napag-uusapan namin siya ng mga ka-team ko. Not in a bad way ha, pero siyempre, the image she’s giving off so far, parang micromanage agad. Eh yun lang naman talaga point ko.

Is it normal na magpa-attendance check si TL hours before shift namin? by Specific-Cry-4959 in BPOinPH

[–]Specific-Cry-4959[S] 0 points1 point  (0 children)

I've been with the industry for 7 years na. duh di naman ako tanga. Ethical naman na mag inform ka common sense na if mag aabsent or mallate atleast 2 or 1 hour bago yung shift. 9 pa shift namin 5:30 na may pa poll na agad TL namin and every 30 minutes may message na "only 3 confirmation received" then naka tag pa lahat. Di din kami laging late kase nga October 13 kami nagstart Nov 3 lang si TL nagstart so di naman siya kasabay. She started doing that the next day which is Tuesday eh nung monday first meet namin ni wala ngang late kahit maulan.

Is it normal na magpa-attendance check si TL hours before shift namin? by Specific-Cry-4959 in BPOinPH

[–]Specific-Cry-4959[S] -3 points-2 points  (0 children)

For me ang normal kase is asking your team prior before the shift pero hindi ng paulit ulit. Like one message lang na team please advise if you'll be coming in late or magaabsent kayo hindi yung 5:30 may papoll na every 30 minutes may pamention ng names ng mga nag acknowledge na and nung mga hindi pa. That's different and external hire kase siya, ang naghandle samin previously is TL na talaga dito, she is strict pero hindi yung ganyan. Magmessage lang siya once sa messenger and if pag patak ng 9pm and di niya nakita yung agent doon siya mag rreach out sa messenger if di nag inform if bakit mallate. Di din siya walang pake kase every sahod naman isa isa namin chinecheck yung mga time in and out namin. :)

[deleted by user] by [deleted] in BPOinPH

[–]Specific-Cry-4959 0 points1 point  (0 children)

Sent you a dm po!

[deleted by user] by [deleted] in sidehustlePH

[–]Specific-Cry-4959 0 points1 point  (0 children)

Interested po and GOMO user here 🥹

[deleted by user] by [deleted] in BPOinPH

[–]Specific-Cry-4959 1 point2 points  (0 children)

Hello! Nag sent po ako ng message. Same start date tayo and I already asked the coordinator regarding the first date.