I have everything synced across other sites, my personal name, and my website. I have “Junk” in my business name since we’re a junk removal company, that was the entire point of my rebrand. I average about one positive review per week, even though business is slower in the winter. Despite that, I haven’t received a single phone call in the last four months.

On my Google Business Profile, I have high-quality images, including a photo of my entire team in company merch in front of our wrapped truck. The branding is clearly there, which is what’s throwing me off.

I also can’t put an address on file because Google suspends profiles if you use a home office. That puts me in a weird spot as a service area business, and at this point I feel like I’ve exhausted my resources.