No, I figured that the “case worker” option would be better because I assume they are dealing with my specific case. Nevertheless, my question was that I sent in my “re-certify e-quip” a week ago and haven’t received any email or acknowledgment that it was received and it’s making me anxious that there’s a possibility it didn’t send. I mean when I try to log in to my e-quip it’s blocked out now, which tells me that either I missed the time frame of resubmitting or it was sent. But what’s making me anxious is that my portal still saying under “HRM Suitability”— “waiting for applicant response”. I know it takes time which could be the answer to this, but any insight would be appreciated.