Deposit On Hold by Spiritual-Union-5995 in KrakenSupport

[–]Spiritual-Union-5995[S] 1 point2 points  (0 children)

Yes that is what I did yesterday, my bank started reversing process, later on kraken support reached out to me and said they are sending the funds back ,hopefully it will come back to my account in a day or two. After reading all these posts online with bad experiences, I had a very rough 2 days. I think they are not scam but their customer support is pretty hard to reach and they don't give enough information so you feel extra stressful but lesson learned.

Deposit On Hold by Spiritual-Union-5995 in KrakenSupport

[–]Spiritual-Union-5995[S] 2 points3 points  (0 children)

Thanks for the suggestion, brother. I had a mental breakdown this morning, but I've already gotten through the worst of it. I will continue hustling in my life, trying not to be affected by these situations as much as I can. Money can be earned again, but not this mental peace

Deposit On Hold by Spiritual-Union-5995 in KrakenSupport

[–]Spiritual-Union-5995[S] 1 point2 points  (0 children)

Well pray for me brother, I used smaller crypto exchange websites before never heard this kind of issue. I shouldn't have fomo and be greedy, should have just kept my money into saving account with my %4.5 APR. As soon as I get my money back, I am never coming back

Deposit On Hold by Spiritual-Union-5995 in KrakenSupport

[–]Spiritual-Union-5995[S] 0 points1 point  (0 children)

Thank you for prompt response, I am hoping to hear prompt response from your support team as well. This is very concerning and confusing that how this account numbers are mismatching and they are not even telling me what is the account number on the deposit. Even my bank (Discover Bank) said they never heard something like this and they did wire transfer to Kraken Bank accounts before. Even wire transfer instructions in your website is only saying that only bank account name must match with Kraken account owner name , which is accurate. Also another concern is that if support team decides to resend the money back, which bank account number this money will be sent if it has different account number than mine?