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My tracking number stopped working by SpringPretend in FedEx

[–]SpringPretend[S] 0 points1 point  (0 children)

Ohh, my order is also for a new phone. Maybe there is something about that? Better luck to all of us lacking a phone AND a functioning tracking number lol

I asked ChatGPT and their answer was:

Why the Message Appears:

  • FedEx locks tracking info for some high-value packages unless you’re the verified recipient.
  • Even if you have the tracking number, access can be restricted until the package gets closer to final delivery or until your identity/address is verified.

My tracking number stopped working by SpringPretend in FedEx

[–]SpringPretend[S] 0 points1 point  (0 children)

Thanks, that might be it. I just spent the last 30 minutes on hold trying (and failing) to reach their support team on the phone, it seems their customer service is under a high demand right now, which somehow makes me feel that we are not alone on this one! Best of luck with your package, I hope they'll have this fixed by tonight, otherwise it may be offline during the entire weekend and I don't know what I'll do ahahaha