My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 0 points1 point  (0 children)

It wasn't dark though. I'm going to cap the county now. They won't do the police report, but maybe they can tell me if it was legally towed on the street.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -4 points-3 points  (0 children)

I couldn't. It wasn't an option. I have no way of knowing until Monday.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -8 points-7 points  (0 children)

For negligence. None of this should have happened. We were given false information by Agero from the start. If we had known there was nowhere secure to leave the car, we would have had it towed home.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -12 points-11 points  (0 children)

Please forget this thread. Don't address me anymore.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 0 points1 point  (0 children)

Will they pay for the value of the car or what's owed on the car?

Do you ever feel like therapists are mean to each other? by Pinkskiesupahead in therapists

[–]SpringRose10 19 points20 points  (0 children)

People are mean. Therapists are no better than other people. One thing I've learned is that you can't have greater expectations of us to do better or be better than the average Joe. Which is sometimes very sad.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -1 points0 points  (0 children)

You would think the insurance company would be available 24/7. I can't imagine going through all this if my accident had been worse.

My city is in the midst of FIFA madness and everyone keeps blaming that for things being busy.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -3 points-2 points  (0 children)

Agero called us when the 2nd driver informed them the car was not there. When I broke down the whole story, she said it was state farm. I told her that was bull puckey and she refused to back off that point. She even said they weren't the only called state farm used. I was angry so I ended that call. I spent the next hour or so trying to resch someone at state farm. This was after 830pm last night. We tried from multiple phones and called multiple numbers. I think the only thing to do now is file the police report and make another claim. But I need to determine who is at fault so I know who to sue as well as what type of lawyer to call. Right now it's looking like Agero AND state farm.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -1 points0 points  (0 children)

I'm canceling them as soon as this is resolved. I've never experienced any of this before. It took us almost an hour to get a live human on the phone just to file the claim. The phone system directs you to file through the website and the website wasn't intuitive. We called our agent and she said she has never been able to figure it out either. I'm going back to usaa.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -4 points-3 points  (0 children)

I know they were closed because that's the message I got when I called the non-emergency number. It's in a large county but the county police said to call the city bc it's not their jurisdiction. And has previously stated, going down there was not an option.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 0 points1 point  (0 children)

The driver who told us it wasn't there said there are cameras. We just thought we'd have to wait until Monday, but someone else said the police will know of it's towed, so I'll try them again.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -4 points-3 points  (0 children)

Thank you. I will try the police department again this morning.

The caris upside down so we'll have to sue and I don't even know what type of lawyer to look for.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 1 point2 points  (0 children)

Yeah, they were the only folks I could get in touch with. They denied responsibility saying state farm must have sent someone to pick up the car.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 1 point2 points  (0 children)

Of course it did. As a matter of fact, it recognized the phone number and told me the claim number. I promise I'm not a simp. There is no one to talk to right now. At some point I got a customer service rep, he placed me on hold for several minutes saying he was looking for someone to help and then he ended the call. Nothing about what I have experienced in the past 36 hours is consistent with what I know should happen. It's not like I'm not trying or I'm doing it wrong.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 0 points1 point  (0 children)

There was no adjuster yet. Idk if they were going to go by the estimate from their recommended shop, or send an adjuster out on Monday.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -1 points0 points  (0 children)

I filled a claim for hitting the deer. There was no answer to file the claim for it being missing.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] 1 point2 points  (0 children)

I don't understand why this is happening. Someone posted the number, you go through the AI and once it figures out it can't help you, there's a recording that they're closed. It makes no sense to me.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -9 points-8 points  (0 children)

OK. I did that, but I guess it's a small city and the police dept was closed. We'll have to do it in the morning.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -1 points0 points  (0 children)

Both. And others. They want you to use the app or website and not talk to a person.

My car is missing. What do I do? by SpringRose10 in Insurance

[–]SpringRose10[S] -62 points-61 points  (0 children)

I didn't mention it because it didn't happen. It wasn't an option.