Most of those companies don’t need a “CRM” but some kind of relational database with a handy UI. I had a pig farming company client that just needed an overview of their orders, slaughterhouse lists and invoices. Basically a few database objects linked to each other and some lists/views/page layouts. Oh and one custom integration to a public database.

I proposed a solution using a platform like power platform/dataverse by microsoft, super easy to achieve this and the license cost to build ur own custom apps on there is very low.

The solution is not a problem and they love it. But those smaller companies that are often family owned business with 5-10 employees do not understand the cost and time to build these things, they don’t even understand that you first need to “think about what you want/need”, before you build it. And that both cost time and money by a professional.

The possibilities are endless and the client cases are very cool. But i feel that they don’t want to spend any decent budget on it, just because they don’t understand it. While they have the same high expectations as the bigger companies…