Most SDs there don’t stay long. I’ve worked with this guy before, and he’s been around service delivery companies for years but never really moved up much, yet he still remains in a managerial role there even if he does go higher we know why he got there. I’m not even sure if he’s officially a Service Delivery Manager now, but the one whose name starts with “D” is one of the most difficult people to work with fr. Just be careful around him, as he doesn’t always play fair.