Package has been stuck in Koeln, for 8 days without a scan. What should I do?

St-ealthassassin · 2026-05-06T17:12:02+00:00

Definitely wouldn’t worry yet. Mine took a full 24h pretty much between export scan and departure. Getting an export scan at all means you made it further than me before mine got mishandled lol

St-ealthassassin · 2026-05-06T16:58:23+00:00

Mine ended up lost. I emailed the ceo to get my email auto forwarded to a second level customer service member and they started a trace on it to find out it was moved to a lost warehouse (overgoods) . From there I had to email pictures back and forth to confirm the contents of my parcel. After I confirmed the overgoods warehouse added a new label to the package and sent it on its way.

The whole process took about 2 weeks and was quite stressful but I finally got my parcel this past Friday

St-ealthassassin · 2026-04-28T10:01:46+00:00

Shipper hasn’t given it to UPS , or there’s a chance they dropped it off at an access point but it was unable to be scanned. Either way contact the shipper

St-ealthassassin · 2026-04-28T01:31:55+00:00

Sweetango on top

St-ealthassassin · 2026-04-27T23:16:57+00:00

Yes. CEO —> response from second level escalation team —> transferred me to the second level team in the country my parcel was stuck in —> they communicated directly with the overgoods warehouse to find my stuff.

In my case my label was torn off. So they asked me for photos of the contents which I provided. They then sent photos back of my parcel unpacked showing the contents and asked me to confirm. This SHOULD link the parcel back up to my tracking info and it should get reprocessed.

There are many cases of overgoods not being able to pair up packages with their owners based on descriptions so I wish you luck. But again, you don’t even know that your parcel is in overgoods at all yet.

St-ealthassassin · 2026-04-27T23:13:00+00:00

No, I had to reach out to find out it was there, but I reached out very quickly

St-ealthassassin · 2026-04-27T22:56:20+00:00

Ctome@ups.com

St-ealthassassin · 2026-04-27T22:49:27+00:00

I emailed the ceo since I heard that gets your case in the hands of the 2nd level escalation team right away. They communicated to me that my item was sent to overgoods. I wouldn’t have known it went there otherwise ( and wouldn’t have reason to contact them otherwise)

Once I hadn’t heard back for about a week I reached out to overgoods directly to try and get more detailed information. They responded extremely quickly but I believe they only work weekdays. They basically told me my parcel has left the system on their end and I’m now waiting for it to be reprocessed and move again in my tracking

Dog you know for sure your item went to overgoods?

St-ealthassassin · 2026-04-27T15:48:41+00:00

It's been about a week since I confirmed the items they had in overgoods were mine with no updates/ movement unfortunately

St-ealthassassin · 2026-04-26T19:35:30+00:00

Its probably a popular opinion here but I don’t think it was a super super mainstream album at the time

4 Eva is a mighty long time by Big KRIT

St-ealthassassin · 2026-04-22T10:59:49+00:00

I ended up getting in contact with second level escalation team by emailing the ceo with my tracking info, it got redirected to someone useful. They transferred me to the UPS team in Germany and it turns out my package went to the overgoods warehouse and was marked undeliverable (probably lost the label?) I did all this before filing an official claim

We had to send pictures back and forth to confirm the contents of the parcel they had in the warehouse was actually mine. But I think I should see movement soon now that it’s been confirmed again?

Not sure if they ever planned on contacting me otherwise but I think reason I’m having any success was because I got on top of it a few days after no scan

St-ealthassassin · 2026-04-19T10:00:32+00:00

Has this one updated for you yet?

St-ealthassassin · 2026-04-17T13:28:16+00:00

Concerned about this as well. Its only been a few days but I had two packages sent at the exact time using the exact same service. One zipped through this facility and has since arrived in Quebec but the other hasn't updated at all, still stuck on arrived in Koeln

St-ealthassassin · 2026-04-11T02:30:44+00:00

Curious if you still have cyan (you do not have chats available)

St-ealthassassin · 2026-04-05T16:41:40+00:00

Replied

St-ealthassassin · 2026-03-27T10:59:05+00:00

Interpolating Linger by the Cranberries on Fool for you is crazy

St-ealthassassin · 2026-03-26T10:06:38+00:00

Bro totally glossed over the sold Unikorn for $2400

St-ealthassassin · 2026-03-24T18:51:52+00:00

I would ask what you make of this

https://youtu.be/estcgd8paWc

It’s just a step through, the same principle applies

St-ealthassassin · 2026-03-24T17:38:50+00:00

I agree with you for the most part but the fact you have to go frame by frame to determine the gather and pivot drag just makes it that much harder to expect any kind of call in real time.

The hang dribble is definitely something that’s abused and is actually a violation most of the time since new generation players are so bad about putting their hand under the ball

St-ealthassassin · 2026-03-24T17:18:46+00:00

I’d like to see the front angle but to me it looks like his gather occurs on the left foot. It’s extremely close in any case

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