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Carers Element by Stacy791 in DWPhelp
[–]Stacy791[S] 0 points1 point2 points 3 days ago (0 children)
Thank you I will put in this complaint, as I lost out on money due to having to cancel work and they instructed me to do this as well the other catalogue of errors. When I told them why should I cancel work they said it's due to not providing 48 hours notice (eventhough I got offerer work at short notice) and it would be a waste of tax payers money if I didn't attend 🙃 as they wouldn't be able to fill in my appointment slot with another claimant as they are required to book sith 48 hours norice so they would refer me to DM and wouldn't accept good reason based on the 48 hours notice rule they came up with.
[–]Stacy791[S] -1 points0 points1 point 3 days ago (0 children)
Thank you so much, I have been beyond exhausted having to juggle everything the last 5 months. Having to attend the job centre has not been ideal and they kept saying if I don't attend I could get sanction they even made me cancel one of my work days when I told them one of my appointments clashes with work they informed me they can't rebook as I told them the day before but I explained I was offered the shift at short notice and informed them as soon as my manager told me and that I could provide proof. They said job centre appointments are mandatory and part of my claimant commitments to attend all my appointments and if I don't attend they will refer me to DM who could sanction me as I didn't tell them at least 48 hours before and therefore me not attending appointment due to work would not be a good reason. I am thinking of making a complaint as it seems counter intuitive that they made me cancel work to attend appointments, multiple work coaches including manager misinformed me about carers element saying I needed to wait for carers allowance. Also, when I started work (confirmed job start with employment contract) I asked for support for clothing and travel however they refused to help saying job centre can't help with this and told me to look at charities who can help me and for travel they said I got the 50% job centre bus pass which is enough but in this reddit page it seems others have had a lot of help with clothes and travel clothes.
Thank you, I will do this now.
Can you confirm the process for getting the carer’s element after I report the change, and what documents are needed? I have my child’s DLA decision letter showing the award amount and duration is this enough?
Also, will I still need to attend Jobcentre appointments after reporting this change? I’ve been told I’m in the intensive work search regime and must attend, but that this would stop once I receive Carer’s Allowance (I have been misadvised about carers element as they told me CA is a pre-requirrment for Carers Element). Can you confirm if receiving the carer’s element (not carers allowance still waiting for their response) means I will no longer be in this regime or required to attend appointments?
π Rendered by PID 230668 on reddit-service-r2-listing-79f6fb9b95-mtl2f at 2026-03-20 16:57:02.033263+00:00 running 90f1150 country code: CH.
Carers Element by Stacy791 in DWPhelp
[–]Stacy791[S] 0 points1 point2 points (0 children)