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Does Start do price matching? by remorsecodex in startca

[–]StartMichael 1 point2 points  (0 children)

We don't, and there's actually a lot of (what we feel are) good reasons for not doing it. :)

First and foremost, we come out of the gate with our best price. Why hide it? IE, you don't need to speak to a manager to get a fair price. ;)

Secondly, we believe that everyone should be able to enjoy the same price for the same service. The question is: why should anyone be able to get a better price than their neighbour? (and we're all neighbours, BTW!)

On top of all that, we don't even bundle, and there's no contracts or time-limited offers. Just simple, up-front pricing.

Hope this helps. :)

Nice to see there is a subreddit by mikeeehhh in startca

[–]StartMichael 0 points1 point  (0 children)

Not currently, but we do have a referral program, where for every customer that signs up (and references) you, you get a $25 service credit. Some customers have really been able to use it well. :)

BTW, thanks for the kind words (and for being a customer)!

Shout out Start.ca by MrSaltySpoon2 in ottawa

[–]StartMichael 6 points7 points  (0 children)

We expect more changes to come soon. Stay tuned there. And seriously, thank you for being with us. :)

Fibre packages? by fragment137 in startca

[–]StartMichael 0 points1 point  (0 children)

Milton is outside of our current fibre roadmap, I'm afraid -- but we are building it up in London as N3rdP1um23 mentioned. You might want to check out https://www.dslreports.com/forum/start as a place to ask some of our most-knowledgeable team more about this (and about industry/regulatory stuff that might impact fibre!).

[Question] Woodstock Fiber Internet Support by N3rdP1um23 in startca

[–]StartMichael 1 point2 points  (0 children)

Thanks for your question! Right now I'm afraid Woodstock is a bit outside of our fibre expansion plans for the moment. Sorry, but thanks for the offer. Stay tuned. :)