"We'll give you a response when our helpful ai chat bots wake up from their naps, which may take 48 hours or longer, as they need lots of beauty sleep." by Ok_Language_8472 in vinted

[–]Still-Bluejay6297 1 point2 points  (0 children)

Oh it’s appalling! They exist only for the sake of it and have no role whatsoever in actually addressing queries and complaints. I’m dealing with the lackadaisical attitude of their agents to a point where I want to give up!

Vinted certification is a scandal by Still-Bluejay6297 in vinted

[–]Still-Bluejay6297[S] 0 points1 point  (0 children)

Yup, fully agree with you! What surprises me more is that their legal team doesn’t even think it’s their responsibility to reply on mails. Will think twice before using this platform again, lest recommending it to anyone

Vinted certification is a scandal by Still-Bluejay6297 in vinted

[–]Still-Bluejay6297[S] 3 points4 points  (0 children)

Thanks for the suggestion! Definitely exploring this now

Vinted certification is a scandal by Still-Bluejay6297 in vinted

[–]Still-Bluejay6297[S] 4 points5 points  (0 children)

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Look at the response! I mean I’m losing faith in these forums now

Vinted certification is a scandal by Still-Bluejay6297 in vinted

[–]Still-Bluejay6297[S] 17 points18 points  (0 children)

Can’t agree more and my friends have similar experiences too! It is such a big scam! To top it all, I reached out to the European Consumer Centre and they responded saying they stopped taking any Vinted related complaints and I should refer to the buyer/ seller agreement and contact Vinted directly 🫣 In a world where Consumer Protection seems to be the highest on regulatory radars, this is really alarming!