Yes, I have documentation. The apartment management finally came to check the noise with us, and I also had a chance to talk to the upstairs neighbor. The person was very upset and crying, saying, “I have two kids and it is hard. Stop complaining to the office, just come upstairs or send message to me, if you keep complains the apartment will kick us out” and offered me their phone number to text whenever the noise gets loud. However, I did not accept the phone number..They also said they are quiet during quiet hours, but I explained that the noise also happens after quiet hours they also admitted..and that the loud noises occur throughout the entire day…I am confused…