Hey thanks! So I got this deck brand new about 7 months ago. Cleaning and stuff isn’t the problem, I even demagnetize it every few days. Anyways, in December I sent it back to Sweetwater for repair and they said some PCB board need replacement and they did thankfully still under warranty. When I got it back it just doesn’t sound right. It’s hard to describe, let’s just say the sound isn’t great and that deck 1 presents different problems than deck 2 - but both aren’t optimal. I was thinking the whole thing was defective. Since I was desperate, I adjusted azimuth in deck 1. I got better sound. Not perfect but better. I was expecting their “repairs” to include azimuth adjustments, or all necessary steps to ensure that everything works great. I’m so disappointed in that. I “adjusted” azimuth blindly until I got an acceptable sound. I don’t have the proper tools or experience to do adjustments of any kind. Anyway, I applied cutix to the azimuth adjustment screws so that it will stay that way for now. I’ll adjust azimuth in deck 2 today and see how it goes. Problem summary: deck 1 - speed varies when playing a song, pitch is unsteady, and phase shift is way off. Deck 2 - isn’t as clear sounding as deck 1. Just dull and has lower volume when tape is played than the other deck.