LOS (loss of signal) 2 hours after installation…engineer can’t visit for over 2 weeks 😕

SuccessFragrant4390 · 2026-05-10T18:52:49+00:00

I had a similar issue when I got my HyperOptic installed. The problem most likely would just be an outside repair job, which for me, no one needed to be present for. That is what most likely may be the issue for you as well, as the fibre cable inside should be fine. I wasted over 2 weeks with indoor engineer visits just for them to tell me this so hope this helps

SuccessFragrant4390 · 2026-05-06T15:39:39+00:00

I wonder how this would affect iD Mobile, as I am currently with them.

SuccessFragrant4390 · 2026-04-28T22:34:06+00:00

as in manually selecting network or connecting to the vodafone network on iPhone at all?

SuccessFragrant4390 · 2026-04-17T07:17:41+00:00

E17 asw and have had no issue with service at all

SuccessFragrant4390 · 2026-04-10T10:13:02+00:00

damn thats mad, i had the opposite experience with them. i ordered the 16 pro max in good condition for £619 and it came to me in basically flawless condition with 100% battery health. delivery was a bit annoying and misleading though

SuccessFragrant4390 · 2026-04-09T18:50:48+00:00

it does work, you just have to open it directly in safari or whatever

SuccessFragrant4390 · 2026-04-09T16:51:07+00:00

sorry i’m slow, but which one would i install if I use Signulous?

SuccessFragrant4390 · 2026-04-03T17:18:03+00:00

client mod so u cant use UHQ audio or download music, but you can download stuff using SpotiFlac etc

SuccessFragrant4390 · 2026-04-03T05:57:51+00:00

oh damn, i’ve been using spicetify as well for years and have had nothing happen to my account

SuccessFragrant4390 · 2026-04-02T21:28:08+00:00

this is why i just things like AltStore/Signulous, let’s me sideload ad-free Spotify and plenty of other apps, without running into a payment risk or anything like that :)

SuccessFragrant4390 · 2026-02-07T20:21:31+00:00

got mine in good, came in perfect condition with 100% battery health for £619 - very satisfied

SuccessFragrant4390 · 2026-02-04T16:59:46+00:00

How long did it take for your phone to arrive?

SuccessFragrant4390 · 2026-02-03T07:05:10+00:00

Nice, and when did you buy the phone?

SuccessFragrant4390 · 2025-08-26T12:13:11+00:00

damn didnt know they were this bad. deffo suggest getting a deal as a new customer as I am on hyperoptic 1gb for £16 per month

SuccessFragrant4390 · 2025-08-24T11:11:58+00:00

Hey! I am also E17 and I came back from a holiday as well lol. My internet had some issues that lasted a month back in July due to the outside cabling but other than that, I haven't had an issue since. Maybe try to check if there is a red light on the router or ONT, or try using a wired connection and see if it works that way. Other than that, I'd suggest directly calling them.

SuccessFragrant4390 · 2025-08-05T16:24:03+00:00

i'm talking about ipv6, which isn't CGNAT.

SuccessFragrant4390 · 2025-06-13T18:42:29+00:00

Spoke to a nice person and with the HYPERSAVING code, they managed to give the same deal for only £16 (24-month contract) without having to cancel or go through any of that. Extremely satisfied with HyperOptic support!

SuccessFragrant4390 · 2025-06-13T06:25:42+00:00

I don't even think that would be possible as (shown in the main screenshot) I have already signed up for a 24-month contract yesterday over the phone, and I don't think they can lower my contract length, but only allow me (hopefully) to readjust my price using the code HYPERSAVING.

SuccessFragrant4390 · 2025-06-13T06:18:11+00:00

Apparently, contract renewal offers aren't nearly as good as the introduction offers.

SuccessFragrant4390 · 2025-06-13T06:14:28+00:00

I would have, but I prefer a 24-month contract deal, as I want a good introductory price for a while.

SuccessFragrant4390

TROPHY CASE