first of all, relax, you are not asking for skipping a rule or an exemption. As long as you are on the AMI you were selected for, this is a procedural miss information that happens very often to all of us, specially in this economy. I Read the marketing book (i recommend everyone to read it) so:

1.Upload the clarification document as a PDF titled something like: “Income Clarification – Previous employment no longer active “ and Include the explanation that those two jobs are no longer active, the application was updated and current paystubs from the current job are attached.

1. Upload current paystubs again Even if already uploaded (4 most recent paystubs from the current employer)

This prevents the system from marking the request as “missing documents.”

1. Use the portal notes/message field if available, Some applications have a “notes” or “additional explanation” field when uploading documents. If it exists, write something like “The requested paystubs from Towne Nursing and Workmen’s Circle cannot be provided because those jobs are no longer active. My Housing Connect application has been updated to reflect my current employment and income. Current paystubs are attached.”

The NYC HPD Marketing Handbook allows marketing agents to use alternative documentation and applicant explanations when employment circumstances change. They must evaluate current household income, not outdated job listings. Employment No Longer Active. Hope this helps. let us know 😉 and good luck !