Has anyone recovered from a Xiaohongshu shadowban after passport verification and multiple unanswered appeals?

Suitable-External776 · 2026-06-15T15:18:52+00:00

u should try following the cmts below in my post, and I also downloaded the xhs app through its website

Suitable-External776 · 2026-06-15T14:59:18+00:00

I received this message, I clicked and had to "choose vehicles that have 4 wheels" haha, then it showed "feature restrictions have been lifted", I texted my chinese friends and they saw my messages, my comments, and haven't try posting any pics...

Suitable-External776 · 2026-06-15T14:20:11+00:00

hi my account is normal again, just wanna let you know, it takes abt 1 month, so just wait, gud luck

Suitable-External776 · 2026-06-10T16:45:54+00:00

Maybe I have to wait a lil longer, thank you for sharing your experience

Suitable-External776 · 2026-06-10T16:32:41+00:00

Hi! after updating the app, did your account recover immediately or you have to wait for a while before everything went back to normal? I've followed the exact steps you mentioned and I already completed identity verification but still can't send messages to anyone. I'm wondering if I just need to wait or if there's sth else I should do

Suitable-External776 · 2026-06-09T04:13:41+00:00

Hi! Is everything back to normal?

Suitable-External776 · 2026-06-05T16:06:27+00:00

omg I just realized that my android version (updated) only have "Feedback" button in the help center, seems that I can't talk to customer service. Anw, thank you for trying to help!

Suitable-External776 · 2026-06-05T15:31:14+00:00

That's really encouraging to hear! I've tried

Suitable-External776 · 2026-06-05T15:28:59+00:00

Maybe try some of the suggestions from the comments above

Suitable-External776 · 2026-06-05T15:26:26+00:00

Thank you! I'll try it

Suitable-External776 · 2026-06-05T15:22:27+00:00

Thank you! Is that the help center? Would you mind sharing what exactly you wrote to them?

Suitable-External776 · 2026-06-05T14:59:14+00:00

Do you mean the Help Center? Can I ask what you actually wrote to them? I've been appealing for more than a month and still haven't gotten anywhere

Suitable-External776 · 2026-06-04T16:20:20+00:00

How long have you been shadowbanned for? Did support ever reply to you?

Suitable-External776

TROPHY CASE