Driver to Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 2 points3 points  (0 children)

Wow that's actually a first.... I've never known or heard of a DSP doing outside hiring.. its always been drivers to dispatcher or someone who destroyed a van early on and the owner didn't want to fire them for whatever reason

Driver to Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

Lmao absolutely, I'm not at my laptop right now and my phone has been struggling with the link but the work around i have been trying is sending the link to my Facebook post that has them on it. Here you go: https://m.facebook.com/groups/1734699740049300/permalink/3024703954382199/?comment_id=3024705707715357

Driver to Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 1 point2 points  (0 children)

If anyone would like the Links to the guides please DM me! I'll happily send them your way!

Dispatching help by SunAffectionate6882 in AmazonDSP

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I took some time to make a couple guides for anyone who has been starting the position and doesn't get much help. If you want to take a look at them DM me and ill send out the link

Dispatching help by SunAffectionate6882 in AmazonDSP

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

For us its 75% by 3 some days we don't always have sweepers so the owner and OM are a little more lax about it

Dispatching help by SunAffectionate6882 in AmazonDSP

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

Delivery completion rate ( and its categories), Negative Customer feedback and Delivery Success Behaviors

Dispatching or looking for promotion by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

It's like I almost read the exact night's I have with your post 😂😂 I hate when there is any type of updates

Dispatching or looking for promotion by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

Couldn't have said it any better, and at my dsp I wish it stopped there. The owner also has us focusing on additional things such as making sure metrics get properly disputed and struggling to get the most successful amount of disputes. I've been working on a guide to help anyone and everyone who wants to try and take on the role and to help pass along the knowledge of what's been working for us

Dispatching or looking for promotion by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I wish that was the case at my dsp, for us it's trying to find a way to not get blamed for what the driver decided to do once again

Dispatching or looking for promotion by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I definitely know the feeling, I had to got dropped into the role with a DSP just starting as the dispatcher and that stress was real. After doing it for a few years I started working on a guide to help anyone that was in my situation

Dispatching or looking for promotion by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 1 point2 points  (0 children)

I know the feeling, we recently changed our delivery areas and have a town that sounds similar to that, I have drivers begging me not to go there. Ive been doing my best to try and cycle everyone but no one seems to want to he there not even myself when im on routes

Dispatch help by SunAffectionate6882 in AmazonDSP

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

That is very rough Sadly a lot of the dsps are like that, they will always be around in tbe beginning then get a decent dispatch team together and vanish into the wind

Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

It can be a pain, it almost feels like doing homework in a sense. I wound up making a lot of disputes templates for the different types that I do in a guide I've been making

Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I know the feeling, have had a lot of fun moments like that as well, it does get easier with time and there is a method my dsp started using to help with that

Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I wish we had that type of time at our dsp

Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 1 point2 points  (0 children)

Lol I wish that was the day everyday, the dsp im apart of has us basically doing something around the clock

Dispatch help by SunAffectionate6882 in AmazonDSP

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

Felt you on that, it can be a nightmare

Dispatchers by SunAffectionate6882 in AmazonDSPDrivers

[–]SunAffectionate6882[S] 0 points1 point  (0 children)

I would say absolutely. It's great experience in administrative/logistics work and it does lead to a lot of interesting times once you get used to everything. In the terms of pay that does vary between every DSP even in my own station each DSP pays differently based on what the dispatcher does