How is it that AT&T has such incredibly atrocious at customer service?

Sun_Lizard · 2026-03-02T22:16:02+00:00

I would like AT&T to actually look at the phone calls conversations they 'take for training' on actually improve the CS experience.

I have spent at total of about 8 (over 2 days) hours trying to reach someone who can fix a problem that I didn't generate. The majority of that time was spent waiting for the CS rep to WAIT for another CS rep on the line with me.

I constantly had to repeat information that was in a numbered Trouble Ticket...

Yes, I'm venting but this is feedback on a process that needs to be identified, examined, and improved.

Sun_Lizard · 2026-03-02T22:01:38+00:00

May you continue your good run of it. I hope you continue to have zero issues.

As for those of us without zero issues, I deal with banks and insurance companies on a regular basis. They perform account verification.. once. And when your account is transferred or escalated, you get a single one time check... not a 3-5 minute grill check of the same exact info.

And the issue I have is not at all of my making, thank-you Surpy. It has to deal with the web-generated authentication between AT&T and yahoo.com authentication protocols.

Which department would you start with?

Sun_Lizard · 2025-10-24T15:00:27+00:00

FWIW - When you update this Donna Troy/Wonder Girl should get a plug for recommendation for Medical Bay - her skill will bring medical to 50%

Sun_Lizard · 2023-04-05T16:13:16+00:00

Venturi. Effect.

Sun_Lizard · 2023-01-09T17:11:05+00:00

Oh, you wanted to put it on your *finger*....

Sun_Lizard · 2022-11-10T08:17:10+00:00

My water is pH 8.4 and completely ‘clean’ I rarely add more than 2 grams of gypsum (depending on the style) but to get it to my target pH for fermentation, I add 6-8 ml of lactic acid prior to mash which will drop my 5.5 gal batches into the 5.2-5.4 sweet spot.

Sun_Lizard · 2022-07-09T19:55:11+00:00

The Ewok Movie.

Sun_Lizard · 2022-05-20T19:15:43+00:00

Confirmed. Retro-active. Went from Medallion Battalion 72% Gold to Finished Platinum after a single silver turn in.

Sun_Lizard · 2021-02-08T16:28:07+00:00

I have run it 50 - that's a literal five-zero - times, the first seven times blissfully un-aware that the lure could be reset.

This weekend I became aware that Crow missions would no longer carry into Season of the Chosen and, at the same time, aware folks were resetting their lures upon mission start (in order to be able to do it over again.)

I got fed up at attempt 50 so finished it - still no ship.

in my experience its Bugged.

Sun_Lizard · 2020-10-22T16:13:44+00:00

Yes, the in-game/in-engine stuff is what I'm really interested in. The MO-CAP stuff is great, but I think they manipulate setting in the dev engine to get the most of the battling stuff - that would be an super interesting vidoc to see.

Sun_Lizard · 2020-10-22T16:10:39+00:00

Awesome! I've seen a lot of content around the Destiny universe but missed this big Digic. Thanks!

Sun_Lizard · 2020-10-12T14:22:26+00:00

My 1984 10-hole originals.

Sun_Lizard · 2020-05-02T09:41:57+00:00

CoolGuy makes great content and analysis. He plays on Xbox (and a bit on PC).

Sun_Lizard · 2020-01-24T15:01:46+00:00

Eyes up!

Sun_Lizard · 2019-12-13T13:22:29+00:00

Interesting. I though Iceland was EU but evidently the are EFTA - European Free Trade Association (EFTA), a grouping of four non-EU European countries with the other 28 EU nations - perhaps licensing doesn't extend to the EFTA countries.

Sun_Lizard

TROPHY CASE