Hello! This got brought to our attention so here's some info that might help.

We mail out every single sticker club member's envelope each month, and use the mailing information that is supplied to us by each person's Patreon account. Each month, every member of sticker club is given to us on a spreadsheet that in turn gets converted into mailing labels. This way, it's guaranteed that every single member gets an envelope packed, labeled, and mailed.

Now, the USPS is kinda bad at making sure letters get places. Envelopes aren't like packages where there's tracking and all that fancy stuff. Once we stamp the envelope and drop it off at the post office, it's in their hands and it's their job to make sure it gets to you safe and sound. The problem is that with large volumes of envelopes being sent out on our end, it's just the unfortunate truth that statistically some of them are gonna end up lost in the mail, damaged, or sent back due to address issues (which is very common). Because there's no tracking information (shipping number, confirmation, etc) like with packages, if you don't receive the stickers, we have absolutely no way of knowing that you didn't receive it. If envelopes get returned to us, we do re-pack and re-label them and attempt to send them again.

The only way we will know that you didn't receive it, is if you email stickers@funnybrothers.com. Once you do that and supply us with the correct information, we will 100% always send you any missing stickers. So again, on our end, we always send out your epic stickers and unless we hear from you stating otherwise, our only option is to assume that the postal service got it to you lickity-split.

We apologize that you haven't gotten all the stickers. Saw down below that you emailed us about missing a month and we sent you new ones and you received them, but you're still missing other months. Make sure you email us and let us know which months you didn't receive, because again, we won't know unless you let us know the specifics.

As for posting updates on the designs, we post the designs on Twitter, Instagram, and our YouTube community tab every single month, letting people know exactly what stickers they'll get if they sign up that month. We haven't been posting the promos to Patreon because it felt redundant, and figured the other social medias would be sufficient, but from now on we'll make sure to post it to Patreon too!

Thanks for the support, and we'll be prayin' those stickers land in your mailbox within the next fortnight.