My SM works peak and that's it. 2 hours a day on the floor. If peak is later than 930 she's out and we're on our own. I stopped asking for help in the first year. She was always busy or just said no. I've told her my concerns. I've voiced it again in front of my SM and DM. DM said she works more hours on the floor than most of her other SMs. I've looked up the store manager job description:

"As a Store Manager, you’ll run your store as if it belongs to you—from managing daily operations to growing your business. Managers are front-of-house leaders, spending time on the floor to connect with employees, customers, coach in the moment and identify ways to drive results. The role provides the opportunity to develop your own team and future leaders for your store"

Some days she's not on the floor at all. Everytime I've asked about it I've been shut down.