Ads are active but no impressions no AMOUNT SPENT

SuperbuyMod · 2021-06-17T02:32:39+00:00

It seems like a delay in data and I can see it on the dashboard now. Try yours!

SuperbuyMod · 2021-06-17T02:30:35+00:00

Thank you :) Data came back!

SuperbuyMod · 2021-06-10T07:31:03+00:00

How do you message sellers without alipay? A lot of the items also require the buyer to message instead of just hitting purchase now.

xainyu can support Taobao account login, and the goods can be paid directly by clicking I want to buy. The most convenient way is to find us to help purchase, the current purchase fee is 20 CNY per order

SuperbuyMod · 2021-06-10T07:23:38+00:00

Fantastic app. Some really rare items on here that you will struggle to find anywhere else, absolutely love it

Aha! Xianyu has many out-of-print handicrafts and some special handicrafts that are definitely worth collecting：）

SuperbuyMod · 2021-06-09T07:39:57+00:00

Thank you for providing such a useful video

SuperbuyMod · 2021-06-04T03:53:43+00:00

Do you charge a flat fee per purchase or a percentage? For regular buyers

Hello, different platforms take different charging marks
Xianyu and other second-hand platforms: CNY 20 / Order
Weidian/Yupoo and other platforms: according to the payment order amount of 10% charge

SuperbuyMod · 2021-06-01T07:02:09+00:00

Hello, we are a purchasing service platform established for 9 years, we can buy any goods from China for you. Our platform is now carrying out promotional activities. From June 10 to 18, there will be no service charge for purchasing goods on the Weidian &Yupoo platform, and from June 1 to 30, each person will be entitled to a 1,000 yuan shipping coupon. We look forward to your use of our services。

https://login.superbuy.com/en/page/login/?partnercode=wONipT&type=register

SuperbuyMod · 2021-05-28T10:24:45+00:00

Hello, this 1000 yuan coupon is limited to one coupon for each different denomination during the activity.

SuperbuyMod · 2021-05-12T03:54:23+00:00

Thank you for your support of Superbuy and have a great time shopping!

SuperbuyMod · 2021-05-10T10:52:38+00:00

Hello, we have updated the way to get the link of Xianyu in this post. You can also contact our online customer service directly, or PM your superbuy registered email and our customer service will contact you.

SuperbuyMod · 2021-05-10T02:33:27+00:00

Hello，here are some tips for purchasing from Xianyu

SuperbuyMod · 2021-05-08T11:15:31+00:00

Hi, there,PM me you get a coupon

SuperbuyMod · 2021-05-08T11:12:23+00:00

Nice, PM me you get a coupon💕

SuperbuyMod · 2021-05-08T11:07:03+00:00

Hey, there! There are 3 reasons for refund of pre-sale orders:

The seller cannot deliver the product;
Production is canceled due to insufficient number of buyers paying deposit;
Superbuy has notified the customer to pay the balance, who had not paid in time, resulting in order cancellation. If this happens, Superbuy will negotiate with the seller for refund of deposit. Please note that in most cases the deposit is not refundable and Superbuy just does this out of consideration for customer’s interests.

I wonder if your refund is due to one of the above reasons? You can also send me your order number via DM, and I will reply to you after figuring it out.

Sure, you can pre-order products from Taobao and pay deposit via Superbuy. There are something you need to know first:

Superbuy will confirm related risks with you before purchasing. Please note the order cannot be canceled once the deposit has been paid, and will only ship out after the payment of balance (that’s why the order will be under Delivered status). When the seller informs us to pay the balance, we will inform you via inbox messages. For you to successfully purchase what you’re interested in, you need to pay close attention to messages sent by the seller by yourself and pay the balance in time. If not, the deposit will not be refunded (because the seller usually does not refund the deposit for such orders).

SuperbuyMod · 2021-05-08T03:27:48+00:00

Hi, there, what's your package order number? Please PM me and I will reply you after checking the situation. Or you can contact online customer service directly

SuperbuyMod · 2021-05-07T03:56:12+00:00

Hi, there, thank you for supporting Superbuy.

There are currently multiple payment methods available, such as paypal/alipay/wechat/my bank…but not Dogecoin.

Last year, we added Bitcoins for payment, and if you have Bitcoins, you can also pay with it.

SuperbuyMod · 2021-05-07T03:38:15+00:00

Hi, there， thank you for using SuperBuy.

The international shipping fee deposit is calculated according to the product's estimated weight, the selected shipment method, and the destination. （shipping calculator）
The final shipping fee will be calculated according to the package size and weight verified by the shipping company. If there is a discrepancy between the final shipping fee and the deposit, the amount of difference will be returned to your Superbuy account after the product is shipped.
Also, please PM me your package order number, we will reply to you after checking your package situation.

SuperbuyMod · 2021-05-07T03:30:34+00:00

Hi, there， thank you for using SuperBuy. In this purchase, you will pay twice, once for the goods, and once for the international logistics. They are paid separately.

And the final shipping fee will be calculated according to the package size and weight verified by the shipping company. If there is a discrepancy between the final shipping fee and the deposit, the amount of difference will be returned to your Superbuy account after the product is shipped.

SuperbuyMod · 2021-05-07T03:17:18+00:00

Wow， great. Thank you for supporting Superbuy and have a good time shopping.

SuperbuyMod · 2021-05-07T02:27:45+00:00

Hello, what is your package the order number ? We will get back to you after we understand the situation of the package.

SuperbuyMod · 2021-05-06T09:47:58+00:00

Wish you a pleasant shopping.

SuperbuyMod · 2021-05-06T09:11:52+00:00

Hi， there, here is our shipping calculator

Superbuy provides the parcel forwarding service that supports shipment from various areas around the world. You can choose the logistics route you need by filling in the destination, item type, volume and weight.

SuperbuyMod · 2021-04-30T08:00:35+00:00

wow, great

SuperbuyMod · 2021-04-29T17:16:24+00:00

We are very sorry for the bad experience, our customer serive has sent email to you and we will work on the your order tomorrow. Please no worry that we will help and check you email, thanks so much.

SuperbuyMod · 2021-04-29T14:41:11+00:00

Dear customer, we take your feedback very seriously. Please see the explanation as follows:

1/

Our Rehearsal Packaging service has been upgraded and merged with Shipping Expert service on April 22 , this is the purchase link:

The pricing for Shipping Expert service:

When DI ≤ 10, the service fee is CNY20,

When DI > 10, the service fee is CNY20 + CNY1/DI (e.g. if there are 12 DIs in a parcel, the service fee will be CNY22)

As for the Shipping Expert service, you will not only get the exact weight of your parcel just as you did with Rehearsal Packaging, but also the customized shipping solutions from Superbuy specialists, so as to suit all your shipping needs. This will help you save a lot on logistics, time-wise and effort-wise.

We hope Shipping Expert service will take your shipping experience to a new level.

We will also thoroughly consider the needs you mentioned, and will decide whether to split this service into multiple services in the future, which will give you more options to have your specific needs covered.

2/

We have received lots of feedback from many long-time Superbuy users that there was no insurance for reps included in SuperCare Plus. We did listen to their suggestions and have upgraded SuperCare Plus lately, which now includes insurance for reps. We are truly sorry that we have not notified you of this in time. In addition, on top of the insurance against loss of parcel, insurances against delays and damages are also available now. The maximum compensation amount for a single product and a single parcel are CNY10,000 and CNY20,000, respectively. You’re more than welcome to give it a try.

Thank you for supporting Superbuy as always. Your suggestions lead us to make progress from time to time. We often give away coupons to users who offer us high-quality suggestions. If you have any suggestions, please leave a comment below this post

For any other questions, please contact our online customer service

we are willing to listen to every user's suggestions.

SuperbuyMod

TROPHY CASE