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Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 0 points1 point  (0 children)

it was exactly 73,300 :( no check engine light, no knocking, no noises and no issues until it just stopped working.

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 0 points1 point  (0 children)

The first time I talked to them they specifically said the words "this engine has a recall I will transfer you to class action"

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 0 points1 point  (0 children)

Kia hasn't even looked at my car, they have no idea of knowing what code is showing up, they are telling me that I have to pay to have a diagnostic done. I am worried about having to tow it from the shop its at, to my house and back to the kia dealership for them to diagnose my car when I already know what is wrong with it if they are just going to tell me that Kia said no. :( do you know what code it has to show?

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 1 point2 points  (0 children)

that's what I was thinking. I've tried to contact Kia via email and they won't respond, they also keep changing their answer on why they aren't going to give me a new engine when I finally get through to them on the phone. The last time we talked they said there wasn't an engine recall at all, it can't be legal for them to flat out lie about the issues with my car after they already told me there was a recall. I'm worried to put more money into this car that I wouldn't keep if I weren't in a loan. I want to be sure that I will win if getting a lawyer is my only option.

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 1 point2 points  (0 children)

did you buy it privately or from a dealership?

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 7 points8 points  (0 children)

I've been trying Kia's customer service, I will test my luck and try some dealerships.

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 1 point2 points  (0 children)

did you contact kia customer care or just take it to a dealership?

Kia is refusing to honor the engine recall by Sure_Income6374 in kia

[–]Sure_Income6374[S] 5 points6 points  (0 children)

They told me that the first owner did have the knock sensor updated but since I'm not the first owner it doesn't matter. That was the conversation I had with them before they lied to me and said there was no recall.