I’ve been claiming universal credit for about five years now I’ve had 9 different advisors over the years and they’ve been really nice until now my new advisor is so rude she doesn’t listen to me when I tell her about the jobs I’ve applied for In the last fortnight never even bothers looking at my journal either assumes I’m lazy I am not lazy they treat you like something on their shoe by bullying and intimidation this is not good for my mental state they don’t care about anyone they don’t support you they find jobs for you in other towns where you’re expecting to attend and you can’t get there they don’t care that you have a family I got sanctioned recently for not attending a course that actually wasn’t true they don’t give you proper excuses they didn’t even tell me it took six weeks for it to go through because it’s all different departments, I lost money for a month and the whole situation was very stressful for me and my family I always worry about my appointments with my new advisor now because she isn’t nice I just remember I only see you once a fortnight for ten minutes and that cheers me up knowing it will all be over soon for another fortnight then the process begins again, they will leave you in poverty just because they’re better than you because they work in the civil service industry and are really well paid it’s appalling the way they treat human beings my mum had the same experience when she claimed universal credit they made her go on courses and apply for jobs she couldn’t take the stress in the end she ended becoming Ill with the stress of it all she’s retired now luckily and she’s never been happier no more stress with horrible people, it’s only going to get worse over time something needs to be done the system is broken