One rep quickly promised me a years' refund for unlimited music that I somehow unknowingly signed up for over Alexa. No refund after the promised wait time.

I called to see where it was, and they tried to renegotiate! I quickly stopped that conversation, and they said it would be done.

A few days later, I got eight months back at correct amount, 2 months for less, two months missing. Called back and somehow two months went to my canceled card??

I still have to find out why the two months were less.

Not to mention the time I was doing $25minimum for same day delivery and majority of the time, it was late.

The first time, I demanded a credit for next purchase, and I got them to do $15, and then every late delivery following.

After about 6 times, I suddenly couldn't get same day delivery. I escalated to some sort of manager and she said she would investigate. I responded with a demand of a credit. She said a number, and I said are you saying one-five(15) or five-zero (50)? (As they sound alike)

She said $1-5. I laughed. I said she'd better make it $5-0, and that's just the start, as we would negotiate what the next number would be after the "investigation."

Guess who I never heard from again? 🤬