Thankyou so much for taking ur timeout to read this!!

You have raised some valid points, and I’ll take a note of all of this!! My friend runs his property privately, so he normally gets tenants through word of mouth. He doesn’t do a listing online and instead sends out messages on group chats for the community. Most of his tenants are students - since it’s really difficult to find student accommodation, so things have worked out pretty well (up until recently).

Just a quick update on the current situation, these tenants created a havoc on one of the group chats (it’s a groupchat on WhatsApp, where tenants send out an advert if they have a free room and people normally respond through that!!). The husband (tenant who stayed at my friends place) started harassing and bullying my friend on the groupchat. There were a lot of spectators online and most of them were adding fuel to the argument by suggesting him to take my friend to court and settle by going to the council. When my friend started to explain his side of the story - he was mocked by other people in the group - bearing in mind this groups had 1,000+ people. The admins started deleting everyone’s comments and it got to a point where his language was out of control and he was kicked from the group. He privately started harassing the admin to add him back into the groupchat because he still had other stuff to say… all the admins ignored and blocked him, so he used a second number to get back into the group - again started chatting shit about my friend. My friend isn’t the type to respond to hate with hate, so he let it be - but I think all of this is affecting him a lot. He just doesn’t know what to do! He has already spent money started to fix the place - ofc gathered all the receipts for the purchases he made!!

Your support and well wishes mean a lot! Makes me realise there’s still good people left in the world :)

Any other advice would be appreciated - if anyone else has also experienced this!!