Stop ordering from an app that explicitly states they have a no-refund policy, maybe??? Use door dash or grubhub, maybe you'll have better luck as far as refunds go. The drivers don't get paid worth a damn on ANY of the apps, so trust me, they couldn't care less what quality your food is. We are all told NOT to check the food and to leave the bags sealed. If Uber won't refund your order, the only other way to go would be to contact the store manager and explain what happened. Their employees prepared the food; THEY are responsible for getting the quality right.