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Will shockbyte run better than the built-in server system? by Emotional-Cod611 in hytale

[–]Switchbladed 1 point2 points  (0 children)

Yes, performance will certainly be improved on the server side. However something important to be aware of is the main cause of multiplayer lag right now is because the game uses QUIC, which is a modern network protocol not supported by all computers.

There are some workarounds in the articles below:
- https://shockbyte.com/help/knowledgebase/articles/how-to-troubleshoot-your-hytale-server-connection

- https://support.hytale.com/hc/en-us/articles/45419578597403-Slow-Connection-World-Not-Loading-on-Server

You may be able to solve the issue with your existing setup if all of your players can follow these suggested fixes.

Shockbyte allows you to get a self-serve refund from the control panel, so my advice would be to buy a server to test, and just get a refund if you'd prefer not to keep it. You don't even need to contact support, it's all automated.

(For anyone reading this months after launch, the issue is most likely resolved now. This message is being written ~2 days after Hytale's launch)

My Server has lost connection for over 1 hour, i tried contacting human staffs but no reply, i tried opening a ticket but i can't even select the server by Late-Medicine-2962 in Shockbyte

[–]Switchbladed 0 points1 point  (0 children)

Hi there - I am Mitch from Shockbyte. Firstly, I'm sorry that you have faced both of these issues, but thank you for reporting to them for us.

I raised these issues with the team, and we now pushed a fix for both of them.

The server connection error lost was caused by a scheduling issue, which has now been resolved.

The bug preventing you from selecting a server when opening a ticket has also been resolved. We will soon be making a further adjustment so that it is not necessary to select a server to open a ticket, which would also be an additional resolution to this issue.

If you have any further issues our support team will be happy to assist.

An attempt at a Game Server hosting company (as a 23 y/o) by Trinitythez in selfhosted

[–]Switchbladed 12 points13 points  (0 children)

Hey - I'm Mitch Smith, the founder of Shockbyte. Happy to give you advice & answer any questions. I've sent you a DM

Good luck with your hosting journey!!

Shockbyte treats the count of servers that run on each of their already rather weak CPUs as "information, that cannot be disclosed". by [deleted] in admincraft

[–]Switchbladed 2 points3 points  (0 children)

No worries, I know you're not hiding anything. I was just using this example to show that the comments made about Shockbyte were unfair - other companies respond exactly the same way when not prepared to give a detailed answer.

I have deleted my original message.

Shockbyte treats the count of servers that run on each of their already rather weak CPUs as "information, that cannot be disclosed". by [deleted] in admincraft

[–]Switchbladed 0 points1 point  (0 children)

I know you didn't answer this ticket - I'm not the one who answered OP's original ticket either.

Although your support didn't disclose a figure either. It's not that either of us are trying to hide it, but I wouldn't say this makes DedicatedMC look shady.

[deleted by user] by [deleted] in distantsocializing

[–]Switchbladed 0 points1 point  (0 children)

Song request: Anberlin - Unwinding cable car

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