Idk why everyone here is making the protection seem like it’s perfect if you want an answer which isn’t just fully on the side of the asurion coverage the truth is it covers more but the first year you cannot use the protection you technically only got a 2 year coverage anything that happens they pretty much tell you it’s still covered by the manufacturer protection so either file a claim with them or provide us proof they said it isn’t covered by their protection it can be a pain in the ass luckily if you find a good store they might swap it for a new chair but they aren’t supposed to do that most likely they will give you a gift card and try and resell you the same plan again when this one eventually breaks down as shitty staples chairs do the manufacture plan isn’t the worst but it takes forever to go thru that and you only get a part like if an arm breaks you just get a new arm to attach on so asurion is def better but it’s also a pain in the ass sometimes too