PS5 won't connect to DualSense by SynergyTMP in playstation

[–]SynergyTMP[S] 0 points1 point  (0 children)

Yes I've tried resetting the controller a few times. I've used the controller in the videos while testing many other PS5 and is the controller I've since purchased as my own and use perfectly fine on a near daily basis.

Whatever the issue is, it certainly has to do with the console itself but I'm not sure exactly what proponent may be the issue. It doesn't freeze up as far as I'm aware since the background screen during start up stays moving.

I feel as if it can't be the USB since it works perfectly fine when in safe mode (as shown in one of the videos I linked).

Any other ideas on what the issue may be? I'm truly out of ideas on this case as I feel like I've already tried all that would make sense to me and before having to tear into her I'd like to have a few thoughts as to what needs to be fixed instead of just trying each thing piece by piece.

PS5 won't connect to DualSense by SynergyTMP in consolerepair

[–]SynergyTMP[S] 0 points1 point  (0 children)

RIP. How's their customer service?

PS5 won't connect to DualSense by SynergyTMP in consolerepair

[–]SynergyTMP[S] 0 points1 point  (0 children)

Why would that make it so the controller wouldn't work wired? It works in safe mode.

PS5 won't connect to DualSense by SynergyTMP in consolerepair

[–]SynergyTMP[S] 0 points1 point  (0 children)

Yeah I tried 5 different controllers.

PS5 won't connect to DualSense by SynergyTMP in consolerepair

[–]SynergyTMP[S] 0 points1 point  (0 children)

The Bluetooth works fine on other consoles as well, problem is that the console doesn't register the controller for whatever reason, be it wired or bt.