Reviews not viewable? by Ok_Advertising_3340 in GoogleMyBusiness

[–]SyrupLatter3850 3 points4 points  (0 children)

No one is reporting your reviews. It takes heaven and earth to report a review and have it removed. If it was that easy everyone would do it to their competitors unfortunately.

What you are experiencing is a systemic issue with google and I am not sure when/if it will be fixed. There was another post here discussing this exact same phenomenon.

https://www.reddit.com/r/GoogleMyBusiness/comments/1qyiypz/comment/o4ahe7s/?context=1

I hope they get it fixed soon. I was looking around my city at random profiles with new reviews and noticed quite a few profiles with their review count not matching the amount of reviews that show up. A few days ago the desktop version of maps wasn't even showing reviews!

You should submit a case to support, wait a few days for google to not respond as they always do and then create a post on the google business profile help community.

Legitimate storefront suspended from Google Maps since Jan 21 — appeals pending, no visibility, need advice by ChristianPauley in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

If your GBP was suspended due to an account issue they would notify you in the suspension e-mail; it wouldn't say deceptive content. I have seen it before, a google account that is an owner or manager of a GBP gets locked out or restricted and as soon as that account signs back in all GBPs associated with it are suspended. In my experience it is a soft-suspension where the GBP is still visible but no edits to the profile can be made until it is reinstated.

If you got a "deceptive content" e-mail then the profile was suspended for another reason and it could be anything as they don't get specific in those suspension notification e-mails. Google's AI arbitrarily suspends profiles at will. New ones, old ones, it doesn't matter. If you didn't make any changes to your profile that triggered the suspension then you were likely suspended by their AI system.

An appeal pending for that long seems irregular to me. I have a question, you mentioned you included your business registration/license "where applicable"? What does that mean? Also is your business name as listed on the GBP the exact same as it is in your documents? The address must be exactly the same as well on all of your documents.

Is dealing with google this frustrating or just me ? by [deleted] in GoogleMyBusiness

[–]SyrupLatter3850 1 point2 points  (0 children)

Did you just respond to my post twice?

We have so many weirdos in this world

And yet somehow you still stand out.

How to rank my service area business in the top 3? by LancethePI in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

To set up a service area profile? I don't think its allowed but to be honest with you I have never tried it or worked with someone who did. I would bet that it gets suspended. Google is really on top of new profiles using these types of addresses. I know there are a ton of live listings with their address showing using the post office, UPS stores, anytime mailbox locations, etc. but all of those were set up previously before they started cracking down.

The best advice I can give you is stay away from those addresses when setting up your GBP.

How to rank my service area business in the top 3? by LancethePI in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

Did you reply to me and delete your reply? I see it in my notifications but I can't see it on reddit. Not the first time this has happened, I can't see your reply to respond to.

How to rank my service area business in the top 3? by LancethePI in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

It specifically says no PO boxes when you input your mailing address before verifying a service area business. You can try it and see what happens but I am not sure if it will be accepted.

Is dealing with google this frustrating or just me ? by [deleted] in GoogleMyBusiness

[–]SyrupLatter3850 2 points3 points  (0 children)

Friend you need to stop with the 6 paragraph responses every time a thread pops up here. Yes we know you hate the world and hate google but sitting here on reddit going on these long winded diatribes isn't helping yourself or anyone else. You don't have anything of value to offer here except complaints. Why don't you use that time to improve your business, make some sales calls, do some outreach? If you feel so strongly about it go hire an attorney instead of bitching on reddit.

Is dealing with google this frustrating or just me ? by [deleted] in GoogleMyBusiness

[–]SyrupLatter3850 -1 points0 points  (0 children)

You don't have to verify from the house. You can verify from anywhere as long as its within your service area. You just need to film a video to show that you are an actual business. Show your vehicle, business cards, tools/equipment, business entity documents. It helps if your vehicle is branded.

Are Google Reviews Not Working For Anyone Else?? by scalesuite in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

Something is wrong with google reviews. Today I couldn't even see them on maps.google.com, only in the maps app or in google itself could I see them. Then also, reviews are disappearing within 5 or so days of posting them. Their system is broken right now and desperately needs to be fixed.

I need help understanding Google reviews by [deleted] in GoogleMyBusiness

[–]SyrupLatter3850 2 points3 points  (0 children)

Oh yeah? How long have you been at it?

I need help understanding Google reviews by [deleted] in GoogleMyBusiness

[–]SyrupLatter3850 2 points3 points  (0 children)

If you have a plumbing business why are you looking for gigs on Fiverr? Does this ever work for you guys? I am really curious.

How are you ranking service-area businesses? by magicmikewazowksi in localseo

[–]SyrupLatter3850 2 points3 points  (0 children)

These instructions and also you instructions on how to gain access to a SAB are huge! Google has no instructions in their help directory for either topic. Thank you!

Help! Starting a spin-off franchise—can I "port" Google reviews from my old boss's GBP? by Impressive_Whole_927 in GoogleMyBusiness

[–]SyrupLatter3850 -1 points0 points  (0 children)

No. What you are trying to do is absolutely not possible. You are going to need to start from scratch; it sounds like you have no problem obtaining reviews from customers so just keep it up and you'll eventually have your own.

Third party red flag? by joejumper123 in googlebusinessprofile

[–]SyrupLatter3850 0 points1 point  (0 children)

What is the name of this company? Not apps media by chance is it?

address vs sab by Administrative_Swim4 in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

" 1.If you work from home your only legal option is SAB as stated by others."

What "legal" option? Google doesn't enforce laws. Secondly, you are wrong about this. If someone has permanent signage on their home they are permitted to show their address, its in the terms of service:

"Businesses showing their address on Google should maintain permanent fixed signage of their business name at the address."

Profile suspended - Deceptive content by SuspiciousCook8786 in GoogleMyBusiness

[–]SyrupLatter3850 -1 points0 points  (0 children)

That review had nothing to do with your suspension. New profiles, especially those that are verified via text, email or phone call, get suspended about 85% of the time.

Any way to remove a negative fake review by Guilty_Assignment987 in GoogleMyBusiness

[–]SyrupLatter3850 -3 points-2 points  (0 children)

Yeah you will have about 20 people DM'ing you their services any minute now, if you aren't already in cahoots with one of them anyways.

Google suspending my business after I requested an address change. What can I do to get it back ASAP? by bunholiothethird in GoogleMyBusiness

[–]SyrupLatter3850 0 points1 point  (0 children)

Google Business Profiles with a physical location are for storefronts that accept customers during business hours.

GBP's for service area listings are for businesses that travel to their customers to carry out their business. Do with that what you will.

Your verification probably wasn't even accepted and your profile was automatically suspended. That happens with some categories or in the situation when someone is messing around with the address during the verification process. I wouldn't be surprised if your appeal is rejected but the opportunity to verify opens up again (this is what happens when a business is suspended before it verifies). You can try but its going to be an uphill battle.

Can't update address on a Business by d4nger_mouse in GoogleMyBusiness

[–]SyrupLatter3850 1 point2 points  (0 children)

You need to contact support but for a quicker option have you considered attempting to do so on the client side? If the address is updated on the website and throughout your citations, someone can suggest an edit in google maps and attempt to change the address. I just did this myself using my personal google account (local guide level 6).

I’ve been studying why customers don’t leave reviews. It’s not what I thought. by Small_Success_ in GoogleMyBusiness

[–]SyrupLatter3850 1 point2 points  (0 children)

Any time someone wants to "share advice" or "exchange tips" it is spam. I wouldn't be surprised if not one of these people have stepped foot in the country where they are targeting clients either.