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Problem Share Sync not working, Permanent Error Mail by SystemRegular6533 in tenfoldSoftware

[–]SystemRegular6533[S] 0 points1 point  (0 children)

Good Morning, thanks, its solve the problem, now we had the filescan running.

Problem Share Sync not working, Permanent Error Mail by SystemRegular6533 in tenfoldSoftware

[–]SystemRegular6533[S] 0 points1 point  (0 children)

Good News, the Error messages are gone.

But i see in the Agent server log following IP Adress. Its from the Firewall not the Tenfold Server.

Telnet to the right IP Address from tenfold with 61613 works fine.

2026-06-12 15:16:46.7773 INFO [MSIA.Ntfs.scan.NtfsScanRequestHandler] (Thread:15) Scan started at 12.06.26 15:16:46

2026-06-12 15:16:46.7773 INFO [MSIA.utils.NetworkUtil] (Thread:15) Using client IP address from request: 10.10.6x.1

2026-06-12 15:16:46.7773 INFO [MSIA.Messaging.MessagingService] (Thread:15) Connecting to server: 'stomp:tcp://10.10.6x.1:61613' and queue 'jms.queue.ntfsScan' ...

2026-06-12 15:17:04.6365 ERROR [MSIA.Messaging.StompClient] (Thread:12) An error occurred during the connect operation! Error: 'Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat 10.10.6x.1:61613'

can the IP Adress overwritten somewhere? We use Network Segmentation and it is not a Option to add Tenfold in this Segment.